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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

 

 

Productive, quality-oriented professional eager to contribute exceptional administrative, business support, project management, and interpersonal relation skills as well as versatility and adaptability toward optimizing operations of a progressive organization.

yyyyyy x. yyyyyy

Profile of Qualifications

 

Ø  Extensive background in client-driven industries, with dynamic customer service and relationship building skills vital to sustaining and growing business

Ø  Comprehensive experience in administrative operations ranging from human resources and accounting to financial/operational reporting, records management and appointment scheduling

Ø  Ensure positive company image in professionally managing reception operations and high-volume, multi-line phone systems

Ø  Versatile team player adept in adapting skills to new industries and responsibilities and proficient in rapidly acquiring new knowledge to support company operations

yyyyyy x. yyyyyy

Professional Experience

 

Office Manager/Administrator, Employer - City/State                                                     1996-Present

  Steer administrative and reception operations, including assisting patients with physician/insurance referrals, scheduling appointments, addressing/resolving problematic issues, and producing complex operational reports for presentation to senior management

  Demonstrate sharp managerial skills in recruiting, training, scheduling, evaluating, and supervising staff; conduct productive monthly staff meetings instrumental to maximizing performance

  Manage broad-scope accounting/finance functions ranging from accounts receivables processing, invoice coding reviews and account reconciliations to financial reporting and daily banking

 

Patient Account Representative II, St Anthony Hospital - Oklahoma City, OK                  1994-1995

  Proficiently reviewed insurance verifications and advised patients on third-party benefits; conducted evaluations of patient account status

  Actively responded to inquiries, troubleshot problems and facilitated timely resolution

  Advised management on billing information errors and recommended corrective actions


New Account Representative/Bookkeeper, Rockwell Bank - Oklahoma City, OK 1992-1994

  Ensured delivery of superior customer service in greeting customers, opening accounts, selling/cross-selling products and services, and  facilitating transactions

  Contributed strong administrative/clerical skills toward managing reception operations and compiling and producing detailed reports for bank-wide distribution

 

Prior Experience

 

Administrative Specialist/Receptionist, Colorado Savings and Loan Assoc.-Englewood, CO

Gymnastic Instructor, Department of the Army-Vincenza, Italy/Gymnastic Institute-Aurora, CO

Receptionist/File Clerk, Baylor College of Medicine-Houston, TX

yyyyyy x. yyyyyy

Education

 

Degree, Advanced Graduate Studies of Dispute Resolution, Southern Methodist University

BS, Psychology, Oklahoma Christian University of Science and Arts

Psychology Major, University of Central Oklahoma, Edmond, OK

Physical Education Major, University of Houston, Houston, TX

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a (insert title of position targeting) capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, my professional qualifications include a broad skills and knowledge in varied business operations ranging from office administration and customer service to human resources and accounting/finance.  I believe my successful background in different industries clearly shows my ability to quickly adapt to new environments and immediately contribute to employer goals.  I have strong strategic planning, organization and prioritization skills, effectively optimize productivity and efficiency while maintaining high quality standards and consistently ensure delivery of superior customer service.  Complementing this, I offer a BS in Psychology as well as a Degree in Advanced Graduate Studies of Dispute Resolution.

 

As an employee, you will find me to be a driven team player committed to collaborating with you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

 

Virginia Moreno Collazo

 

 

 

 

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