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yyyyyy x. yyyyyy                                                                    

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

 

career objective                                           

results-driven facilities management specialist eager to contribute outstanding customer service, operational management, and project coordination skills toward supporting a progressive organization in optimizing operational performance

profile                                                              

ø  offer strong practical experience and academic background in facilities management, with expertise in project management, maintenance, safety and security, vendor relations, contract fulfillment, and customer service

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  extensive knowledge of space planning, programming, rendering, and green design / energy efficiency

ø  actively support company in maximizing bottom-line profits by effectively researching, identifying, and negotiating with vendors to achieve competitive pricing and terms on supplies, equipment, services, and outsourced projects

ø  build, train, and lead top-performing support teams; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  dynamic organization, prioritization, and time management skills; consistently achieve critical deadlines while maintaining high quality standards

ø  proactive team player equally effective in independent and collaborative environments

 

~ technical proficiencies ~

autocad 04/05/07 ~ archibus ~ photoshop ~ costpoint ~ footprints ~ adobe pro ~ ms office ~ ms project

professional experience                            

assistant facility manager, american institutes for research, washington, dc                                                                                 2008 c 2009

         meticulously maintained four properties totaling 100,000 sq. ft. and oversaw all aspects of reception, procurement, servicing, parking, security, and emergency preparedness for this leading global behavioral and social science research organization

         trained, led, and evaluated departmental staff in efficiently and accurately issuing, responding to, and following up on work orders to continually uphold class-a facility standards

         successfully executed numerous projects and managed multiple service contracts; directed timely and cost-effective completion of office moves, mailroom restructuring, construction, and storage projects

         worked closely with catering/conference service department on planning a range of events, from small departmental meetings to large, multi-day conferences

         pioneered initiative to provide environmentally friendly supplies and pantry products while reducing costs by 33%

 

facility management intern, highmark, inc., pittsburgh, pa                                                                                                     2007

         gained valuable experience in analyzing, researching and preparing quarterly reports for four multi-story properties throughout western pennsylvania; worked closely with facility planner and actively participated in relocation and project management meetings

         coordinated sustainability report framework and delivered recommendations for company improvements and green initiatives

 

interior design intern, arrangements with style, pittsburgh, pa                                                                                              2007

         entrusted with responsibility for developing design proposal and securing approval on $50k full design loft and $6k single residential room projects; consulted with clients to define and address customized space planning, design, fabric/finish/fixture, budget, and timeframe needs

 

senior assistant manager, picture people, pittsburgh, pa                                                                                                      2005 c 2007

         effectively trained, scheduled, and managed a team of up to 17 photographers and sales associates in a fast-paced, high volume portrait studio; delivered excellent customer service and quality products, resulting in impressive sales and leading the location to rank 3rd out of 350 nationwide stores

 

assistant manager, sears portrait studio, pittsburgh, pa                                                                                                         2003 c 2005

         in recognition of outstanding performance, quickly progressed within company to attain managerial position, earn certified photographer designation, and generate $400k in annual revenues, all concurrent with academic pursuits

 

~ military background ~

e4, financial services technician, us air force, bolling afb, dc                                                                                        1998 c 2002

education                                                          

bachelor of science in facility management / interior design,  cum laude, la roche college, pittsburgh, pa         2007

 

associate of science in financial management, community college of the air force, bolling afb, dc                     2002

~ professional affiliations & memberships ~

facility management professional (pending) ~ u.s. green building council ~ international facility management association young professional member ~ national association of professional women ~ leed-ap &; existing buildings designations (pending)


 

yyyyyy x. yyyyyy                                                                    

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a facilities management capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include solid experience steering all aspects of daily operations for multiple concurrent properties.  i excel at coordinating maintenance, procurement, contract management, grounds safety and security, and event planning efforts, and am adept at facilitating communications between clients, staff, and vendors.  my exceptional organization and project management skills have consistently proven instrumental in my success at completing major projects on time and under budget.  to complement this background, i hold a bachelor of science in facility management, as well as a bachelor s in interior design, and am a member of multiple industry organizations. 

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

yyyyyy x. yyyyyy

 

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