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yyyyyy x. yyyyyy                              0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                                        (xxx-xxx-xxxx • abc@xyz.com

 

results-focused sales / customer service support specialist eager to offer 11+ years experience in administration,

credit / collections, accounts receivable, and bookkeeping toward maximizing an employer s success.

profile

 

ø  contribute sharp problem-solving abilities, strong analytical skills, and excellent communication and interpersonal relationship-building talents toward optimizing company productivity and profitability.

ø  thrive within fast-paced, high-pressure business environments to include effectively streamlining processes to improve operational efficiency while consistently maintaining solid professional work ethics.

ø  licensed in the state of arkansas to offer health, supplemental, and life insurance.

ø  proficient in ms office suite and intuit quickbooks; willing to learn / master additional programs as necessary.

 

professional experience

 

independent agent, aflac, sherwood, ar                                                                                                                            2009 c present

 

ø  achieve advantageous benefit package sales via targeted business marketing efforts to include utilizing proven cold calling, prospecting, and presentation skills to actively boost revenue within competitive territories.

ø  build valuable relationships with companies and perform necessary client follow-ups.

ø  play a vital role in delivering core benefits package knowledge by conducting staff enrollments as required.

 

independent agent, self-employed, sherwood, ar                                                                                                                    2008 c 2009

 

ø  utilized broad scope of industry and professional administrative services knowledge to provide short-term intermittent financial management support in bookkeeping / billing and accounts receivable to diverse clientele.

 

billing clerk accounts receivable / collections, whitehead brothers, inc. lake city logistics, north little rock, ar 2005 c 2008

 

ø  optimized operations by performing data entry, ensuring accuracy of load sheets, preparing invoices, and resolving rate discrepancies, along with organizing weekly accounts receivable reports and quarterly fuel tax documentation to maintain seamless administrative processes.

ø  recognized for excellence in job service with letter of commendation for lowering accounts receivable.

 

bookkeeper / customer service / collections, eagle bank and trust, little rock, ar                                                         2002 c 2004

 

ø  performed collections, bookkeeping, and customer service support within a high-profile, 7-branch bank.

ø  reconciled cashier s checks and money order sales from all branches, along with balancing daily teller cash; reconciling federal reserve and related fiscal statements; and creating general ledger tickets for encoding.

ø  evaluated client accounts for insufficiency to include contacting clients to advise of status and remedial actions required to clear outstanding checks, as well as following up to determine payment / non-payment.

 

clerical support (part-time), jeanie transportation services, inc., sherwood, ar                                                             2001 c 2002

 

ø  maximized administrative efficiency for a small trucking company s operations by successfully preparing general ledger for revenue, cash disbursements, and bank reconciliations utilizing intuit quickbooks.

ø  exhibited outstanding organizational techniques to compile and prepare complex financial statements.

 

accounts receivable / credit and collections, penske truck leasing district office, little rock, ar                        1999 c 2001

 

ø  drove district office success by providing essential accounts receivable activities within a 200-customer base district to include serving as a proactive liaison between customers and management to resolve all billing issues and strive to consistently maintain account payment status within a 30- to 45-day timeframe.

ø  conducted weekly and monthly meetings with senior staff / department heads regarding various problem accounts, along with regularly preparing reports to be distributed to district management and related personnel.

ø  attained all set collections objectives established by the district within a 3-month period and maintained consistently high goal completion rates throughout employment tenure.

 

city manager, national car rental, little rock, ar                                                                                                                  1990 c 1998

 

ø  coordinated all recruitment, hiring, training / development, osha, and disciplinary activities for 50+ employees.

ø  performed revenue / yield management to include achieving a revenue increase of 35% over the previous year, as well as handling all budgeting and revenue forecasting to maintain cost-effective operational productivity.

ø  supported the attainment of a prestigious corporate award whereas the location placed 1st within a nationwide quality service tournament.

 

~ additional professional roles held prior to 1990 ~

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