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yyyyyy x. yyyyyy                                         

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx home / ( xxx-xxx-xxxx  mobile

career objective

results-driven professional eager to contribute sharp business acumen and superior client relations skills toward supporting the employer in maximizing sales and profits


ø  offer extensive experience in customer service, operational management, staff training and development, financial analysis and administration, and business reporting

ø  facilitate a client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; drive public relations efforts, implement business development plans, and successfully resolve escalated client issues

ø  recruit, hire, train, and lead top-performing support teams; strategically plan and coordinate workflow for optimal coverage while controlling labor costs

ø  successfully manage and analyze large volumes of critical information; generate reports instrumental to senior management in assessing business performance

ø  demonstrated ability to perform multiple concurrent responsibilities in fast-paced settings, strong attention to detail and emphasis on accuracy, dynamic communication, presentation, and relationship management skills

ø  native english speaker and fluent in spoken japanese; permanent us resident authorized to work for any employer


~ key achievements ~

  • in recognition of outstanding performance, quickly promoted to position entrusted with managerial and decision-making duties at the upscale french japanese restaurant, maison riz
  • provided exceptional customer service in english and japanese; served as first point of client contact, coordinated special events and private functions, and maintained written customer feedback logs for maison riz
  • played an integral role in preparing for maison riz grand opening and directing day-to-day activity; trained new staff, prepared front of house employee schedules, and reviewed daily timesheets
  • returned to man financial in a managerial capacity with the japanese trading desk and executed financial derivatives for large investment fund managers; gained extensive experience trading euro yen and euro dollars on the singapore exchange
  • contributed to tokyo mitsubishi profit margins reaching record high levels through effective negotiation, execution of options orders, and delivery of outstanding customer service
  • steadily grew within company and consistently ranked as #1 performer at london international financial futures and options exchange (liffe) as the first self-employed female trader in the japanese government bond market; hired, trained, and managed broking team during key expansion period
  • successfully increased profit share by 30% within one year of launching trading account at the kyte group

professional experience

hostess / maître d', maison riz, los angeles, ca                                                                                        2/09 c 11/09

man financial, london, uk       

financial futures and options broker, manager                                                                                         5/04 c 11/04

financial futures and options broker                                                                                                          7/00 c 3/02


financial futures broker, manager, tokyo mitsubishi, london, uk                                                               9/02 c 5/04                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    

new japan securities, london, uk                    

proprietary trader                                                                                                                                        9/98 c 8/99

financial futures broker, supervisor                                                                                                       10/91 c 12/96                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       


independent financial futures trader, the kyte group, london, uk                                                             1/96 c 7/98


general certificate of secondary education (gcse), bletchley college, milton keynes, uk                                     1991


~ professional development & certifications ~

fsa registered representative futures and options (inactive) ~ qualified eurex trader c german market (inactive)

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