Troy C Lawmaster

0000 xxxxxx xxxx , xxxx , xxxxx 00000
Phone: (xxx-xxx-xxxx
Phone: (xxx-xxx-xxxx
Email: abc@xyz.com
Country of Citizenship: United States
SSN: xxx-xx-xxxx
Veteran Preference Points: 5 points
Security Clearances:  Secret Security, active

Core Competencies

Law Enforcement; Security; Investigation; Surveillance; Skip Tracing; Research; Analysis; Critical Thinking; Problem Solving; Project Management; Case Management; Administrative Operations; Middle Management; Customer Service; Public Relations; Team Building; Training & Development; Instruction; Personnel Supervision; Leadership; Office Operations; Clerical; Data Entry; Database Maintenance; Technologies/Applications Troubleshooting; Computer Operations

Experience

 

Aug 2002-Present

United States Air Force/Oklahoma Air National Guard-Security Forces

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Supervisor: MSgt Jean-Claude Clicquot; Phone: (405) 686-5301; Permission to Contact: Yes

Salary: $1600/mo active; $380/mo traditional

Hours per Week: 40/varies based on active/inactive duty
Combat Arms Training & Maintenance (CATM) Lead Instructor/E-6

In capacity of CATM Lead Instructor, contribute dynamic communication and leadership skills toward presenting comprehensive training in military small arms safety, employment and maintenance.

Conduct base-wide security and oversee authorized-only access onto Will Rogers Air National Guard Base, with key accountability for steering controlled/restricted area and resource security as well as facilitating military traffic and law enforcement.  Appointed Armory Custodian/Armor for Security Forces Squadron.

Called to active duty in support of Operation Enduring Freedom, 2008; successfully completed extensive pre-deployment training in desert combat operations.  Provided full-scope installation/personnel security at Eskan Village, Kingdom of Saudi Arabia.

Held assignment of Assistant NCOIC, 22^nd SFS, McConnell AFB, KS, 2006-2007, which included additional responsibilities of CATM Lead Instructor.

 

 

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Oct 2004-Oct 2008

TW & Company/US Protect

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Midwest City, OK (employed in)

Supervisor: Al Cook; Phone: 301-552-9450; Permission to Contact: Yes

Salary: $18.25/hr

Hours per Week: 40

Security Officer

Retained during transfer of contract from US Protect to TW & Company, March 2008, illustrating value and commitment as a top-performing team member; activated by Oklahoma Air National Guard Security Forces and contract was subsequently lost by TW while deployed.

As an Armed Security Officer, thoroughly verified individual and vehicle credentials in support of authorized-only entry onto Tinker Air Force Base.  Conducted commercial/private vehicle searches to ensure optimal Base security and initiated interventions/responses to potential and real breaches.

 

Month 2004-Month 2004

Loomis Fargo

Address

Oklahoma City, OK

Supervisor:     Phone:     Permission to Contact:

Salary:

Hours per Week:

Driver/Guard

Entrusted with securely transporting high-volume currency throughout Oklahoma City region.  Proficiently conducted daily vehicle inspections for optimal performance and performed load inventories for accurate control of monies.

 

Sept 0000 xxxxxx xxxx , xxxx , xxxxx 00000

Supervisor: Shawn Dempsey; Phone: 479-738-1900; Permission to Contact: Yes

Salary: $15/hr approx

Hours per Week: 50+

Private Investigator

Specializing in insurance fraud cases, conducted both on-foot and mobile covert surveillance and investigations.  Proficiently planned, coordinated and managed nationwide cases, including travel arrangements, to maximize use of time and resources. 

Effectively interfaced with broad segments of the public to generate critical information and build strategic networks.  Efficiently developed and produced detailed reports and applied critical thinking and prompt decisionmaking abilities toward optimizing results.

 

 

 

 

 

 

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Dec 1999-Sept 2002

Cavalry Investments/First Credit Solutions

9522 E. 47^th Place

Tulsa, OK Zip

Supervisor: Todd Tipton; Phone: 918-665-5600; Permission to Contact: Yes

Salary; $30K/annual

Hours per Week: 40

Asst Mgr/Training Mgr/Asset Investigator/Skip Tracer & Collections Officer

Retained during corporate downsizing and acquisition to transition from First Credit Solutions Skip Trace Department to Collection Officer position with Cavalry Investment Credit Department. Assumed responsibility for persuasively and aggressively negotiating payments of charged off debts to contain financial risk and drive revenue growth; successfully maintained customer relations while achieving employer objectives.

Prior responsibilities as Assistant Manager, Training Manager, Asset Investigator, and Skip Tracer with First Credit Solutions spanned full-scope national operations. Effectively built, trained and directed a dynamic Investigation/Skip Tracing team. Developed and integrated innovative streamlining and process enhancement measures, substantially increasing efficiency, productivity and bottom-line performance. Actively researched, negotiated and mediated key information vendor agreements instrumental to maximizing results in recovering assets.  Concurrently contributed technology savvy toward troubleshooting computer system/application problems in support of company-wide personnel/user operations.

 

Month 1999-Month 1999

Pepsi Bottling Group

Address

Tulsa, OK ZIP

Supervisor:     Phone:     Permission to Contact:

Salary:

Hours per Week:

Route Sales Associate

Consistently ensured world-class customer service by strategically planning, coordinating and facilitating time-sensitive delivery of food/beverage products throughout the Tulsa region.  Achieved stellar safety record in operating vehicles; conducted daily vehicle inspections for maintenance requirements and regulatory compliance.

 

Jan 1998-Jul 1999

Commercial Financial Services

Citiplex Towers, 81^st Street
Tulsa, OK Zip

Supervisor; N/A C Out of Business; Phone: N/A; Permission to Contact: N/A
Salary: $28K/annual

Hours per week: 40

Asset Investigator/Skip Tracer

Resourcefully capitalized on broad-scope investigative tools/resources, from online databases and national contacts to other debtor location resources, as well as strong computer skills in order to maximize outcomes in conducting asset investigations and skip tracing. Contributed sharp customer service, communication and interpersonal relation skills toward achieving performance goals as well as creating/promoting a collaborative teamwork environment conducive to boosting investigative results.

 

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Month 1996-Month 1998

Penske Truck Leasing

Tulsa, OK ZIP

Supervisor:     Phone:     Permission to Contact:

Salary:

Hours per Week:

Customer Service Representative /Tech III Mechanic

Proficiently planned, coordinated and performed vehicle/trailer scheduled maintenance for both gas and diesel fleet.  Demonstrating commitment to supporting company needs, enthusiastically served in rotating, 24-hour, on-call status for onsite service/repair.  Consistently focused on ensuring high levels of customer satisfaction through delivery of quality, on-time service.

 

Education

 

Oklahoma City Community College, Oklahoma City

Degree: Bachelor of Arts, Computer Science

Earned: in progress; on track for 2011 graduation

Credit Hours Earned to Date: 81

Current GPA: 3.76

 

Tulsa Community College, Tulsa, OK

Studies: Computer Science

Earned: 3 credit hours, 2003

 

University of Phoenix, Tulsa, OK

Studies: Information Technology

Earned: 21 credit hours; 2002

 

 

Professional Training/Development

 

Certificate, Weapons Maintenance/Instruction, 2006

Security Forces Combat Arms Training, CCAF, San Antonio, TX

Certificate, Security Forces Journeyman, 2003

USAF Security Forces Academy, 19 credit hours, San Antonio, TX

 

 

Special Skills/Credentials

 

Type 50 wpm accurate

Class A CDL, active; OTR Driver

Armed PI Security Guard License, State of Oklahoma; active

Concealed Carry Permit, State of Oklahoma; active

TS Security Clearance, US NAVY Admin experience; 1983-1989

Structural Steel Fitter/Welder

 

Affiliations and Activities

 

Coach, Community Soccer
Member, NRA

Date

 

 

Agency/Department

Address

City/State/Zip Code

 

RE: Vacancy Posting #

 

I am extremely interested in being considered for the above-referenced posting, and am submitting my resume for review.  In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, I offer many years of active and inactive experience with the Oklahoma Air National Guard-Security Forces, including recent deployment to Saudi Arabia in support of Operation Enduring Freedom.  In addition to driving and supporting security operations and military traffic and law enforcement, I have been successfully serving as a Combat Arms Training and Maintenance (CATM) Lead Instructor, contributing my dynamic communication and leadership skills toward supporting critical initiatives.  Supporting this, I have worked as a Security Guard through private contractors as well as a Driver/Guard with Loomis Fargo. Complementing this, I have several years of experience in Private Investigation (Insurance Fraud), Skip Tracing and Asset Investigation (Credit & Finance) within the private sector.  I possess strong research, analysis and critical thinking skills, am highly resourceful in generating information and excel in strategically planning and steering projects to maximize productivity and efficiency.  Additionally, I offer you solid administrative, clerical and computer skills as well as extensive experience in customer service-focused environments.

 

I am in the process of earning a Bachelor of Arts in Computer Science. Further, I have completed extensive military training as well as ongoing professional development studies.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Troy C. Lawmaster