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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
career objective
versatile business professional eager to contribute broad-scope experience toward supporting a dynamic organization in maximizing bottom-line performance.
profile
- skilled professional offering solid and progressive experience in sales operations, social work and insurance services.
- in depth experience in client-focused industries focused on delivering world class customer service.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
- dynamic communication, organization, administration, and relationship management skills.
professional experience
underwriting team leader i state farm insurance company 2000-2002
- effectively provided support for 33 agents and staff, while leading 3 assistants to consistently reach policy issuance goals and provide quality customer service.
financial service representative national bank of commerce 1999-2000
- facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
- actively collaborated in the establishment of marketing promotions and opening of new accounts.
caseworker ga department of family and children services 1999
- responsible for placing abused and neglected children in foster homes, while also monitoring the placement and wellbeing of children.
customer service representative state farm insurance 1997-1999
- proficiently ensured delivery of quality customer service vital to sustaining and growing accounts.
- tasked with reviewing all new policies for accuracy and detail in both coverage and premiums.
sales associate jc penney's 1994-1996
consistently exceeded
sales goals, recognized as the top producing department in the store.
sales associate gayfer's dept store 1993-1994
successfully steered sales operations to generate high volume growth and revenue for company.
professional education
insurance institute of america, philadelphia, pa 2001
certificate in general insurance
kennesaw state university kennesaw, ga 1999
bachelors of science in public/social services and political science
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in a [insert job title] capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include experience in sales operations, social work, insurance services, and customer support. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization and relationship management skills.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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