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 yyyyyy x. yyyyyy                      0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                              xxx-xxx-xxxx • abc@xyz.com

 

 

solutions-focused  it  veteran eager to contribute proven project management, systems analysis, operations support, team building, and client relations talents toward maximizing a company s bottom-line success

 

profile

 

ø  multifaceted it professional with significant project management experience, including diverse local and national software deployment, international expansion experience and extensive off-shore vendor oversight

ø  create and implement best practice methodologies and continuous improvement programs to achieve strategic and cost-effective alignment with overall corporate goals

ø  thrive within high-pressure, deadline-driven environments and strategically plan, prioritize and coordinate team-driven workflow to maximize operational productivity, efficiency, and quality

ø  contribute dynamic multitasking skills, including quickly diagnosing and adjusting it systems to meet special conditions, resolving complex it challenges, and maintaining high-level standards

ø  offer strong technical analytical abilities, efficiently evaluating and troubleshooting network data/systems,  making appropriate adjustments and ensuring safekeeping of high-security protocol

 

~ education/training and proficiencies ~

 

anna maria college, paxton, ma

master in business administration (fall 2010)

 

clark university, worcester, ma

novell network engineer, client server technologies and database programming certifications

 

project management institute, pmi central massachusetts

professional experience

 

 

onprocess technology, ashland, ma                                                                             feb. 2008 c april 2009

manager implementation, pre-sales/special projects                                                                                 

 

 

ø  efficiently managed full-cycle deployment of fortune 500 client software and business programs

ø  successfully implemented project management institute (pmi) guidelines, overhauling and developing  project standards and procedures that led to near elimination of late and/or off-budget implementations

ø  fostered cooperative teamwork across various personnel levels, exhibiting noted leadership skills that empowered is, program and client management, sales and professional service reps to make decisions that determined and implemented quality standards with eventual goal of iso certification

ø  actively supported company in assessing performance in defining short-term and long-range strategies by providing quality project plans and review analyses as well as detailed status reporting and executive team summary reports

ø  showed keen ability at preparing responses to requests for proposal and statements of work

ø  resourcefully designed, implemented and maintained uptime of 10-15 new monthly programs

ø  provided project methodology guidelines leading to company success in hardware acquisition, organization realignment, and vendor management

ø  excelled as client and vendor liaison for multi-company business initiatives, including determining  needs, fulfilling expectations and scheduling milestones throughout implementation cycle

umass dept. of correctional health, shrewsbury, ma                                               sept. 2004 c dec. 2007

independent contractor, data analyst/access programming                                                                     

 

 

ø  reported director of finance, developing quantitative pharmacology and health service utilization analysis to facilitate executive-level decision making

ø  resourcefully developed and refined database analytical programs, leading to comprehensive ad-hoc reporting

ø  diligently drafted and managed executive budgeting and financial reports for department review in the umass organization

 

 

fidelity investments, boston/marlborough, ma                                                             aug. 1996 c july 2004

principal software engineer/administration                                                                                                

 

 

ø  earned promotion to lead system administration position after excelling as associate programmer, principally utilizing visual basic and sql

ø  displayed noted strengths in project management, consistently improving and enhancing company system by integrating new software requirements through industry standard software development methodologies

ø  showed strong ability overseeing enterprise-wide customer relationship management/erp system (saratoga systems)

ø  demonstrated strong communication skills leading to superb leadership in the management and oversight of  system tech support and system enhancement teams

ø  keenly managed and maintained high-profile financial data in the strictest of regulatory standards and guidelines

ø  developed and deployed upgrades to remote users and operational centers in numerous locations, including san francisco, salt lake city, merrimack, dallas, and chicago

 

stream international, westwood, ma                                                                            june 1996 c aug. 1996

network administrator

 

 

ø  effectively and cohesively supervised approximately 50 on-site and 25 national and international network (novell) and database (oracle, sybase, ms-sql) servers

ø  coordinated third level user administration, network upgrades, and network and server maintenance

ø  administered and maintained local and remote email systems (ccmail and lotus notes)

 

 

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