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Alicia D. Suggs

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone xxx-xxx-xxxx


Country of Citizenship: United States

SSN: xxx-xx-xxxx

Veterans' Preference: No
Contact Current Employer: Yes


Vacancy Posting: 08-637-JK

Position: Equal Employment Opportunity (EEO) Specialist

Agency: Department of Veterans Affairs, VHA



Core Competencies


Human Resources; EEO/Federal & State Regulatory Compliance; Hiring Practices; Training & Development; Personnel Management; Performance Evaluation; Payroll Processing; Customer Service; Sales; Business Development; Operations Management; Administrative Operations; P&L; Financial/Business Reporting; Program Analysis/ Management; Project Administration; General Office/Clerical Functions; Communications; PC Operations/Software Applications


Work Experience


Feb 0000 xxxxxx xxxx , xxxx , xxxxx 00000

Salary: $42K USD annual

Hours per Week: 55

Supervisor: Linda Martin; Phonexxx-xxx-xxxx; Permission to Contact: Yes


Location Manager; July 2007-Present

Promoted to drive all areas of administrative and financial operations through proactive business planning, resource management and leadership, with a strong focus on delivering world-class customer service while optimizing bottom-line operational and profit performance. Drive revenue growth through effective marketing, business development and account/relationship management.

Effectively recruit and screen employment candidates, consistently ensuring critical compliance with internal as well as EEO and related Federal/State regulatory standards. Deliver comprehensive orientation and training programs and develop employees to build motivated, productive teams. Strategically coordinate/schedule staff to maximize use of resources and ensure optimal shift coverage while controlling labor costs. Proficiently process weekly payroll using IBM system.


Assistant Manager; February 2007-July 2007

Actively collaborated in steering Hertz Local Edition operations to increase sales and profits through quality customer service. Contributed strong leadership skills toward effectively training, coaching, and supervising sales and customer service team; efficiently scheduled staff to meet operational needs. Consistently ensured operations were in line with company service and operational standards.


Manager Trainee; February 2006-February 2007

Continually surpassed company sales goals and attained High Performer Status through strategic management of revenue per car and utilization of branch fleet. Proficiently developed detailed Daily Report of Business, including profit and loss statements, budgets and operating reviews, providing senior management with key tools for evaluating performance and developing short-term/long-term business plans.


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Alicia D. Suggs Page 2 of 2




Belhaven College-Houston, TX

Degree: MBA

Earned: In progress; October 2009

GPA: 3.6/4.0 scale

Semester Hours: 24


Prairie View A&M University-Prairie View, TX

Degree: Bachelor of Arts

Major: English

Minor: Sociology

Earned: December 2005

GPA: 2.9/5.0 scale
Semester Hours: 160


Professional Certifications


Certified Trainer, Prevention of Sexual Harassment, Department of Defense-San Antonio, TX; 2006


Honors and Awards


High Performer for Revenue Management, 2005

Platoon Leader of the Year, 2004

Who s Who Among College Students, 2004

Dean s List, consecutively, 2001-2004

Recipient of Academic Excellence Scholarship, 2001-2004


Activities & Affiliations


Member, National Association for Colored Women-Prairie View A&M University Chapter;


Incorporated Member, Alpha Kappa Alpha Sorority; 2005-Present

President, local chapter of National Association for the Advancement of Colored People (NAACP), cost-effectively managed Chapter s supply and logistical transactions budget, 2004-2005

Senator, Military Science in Student Government, 2003-2004

Freshman Orientation Leader, addressed groups of incoming freshman on academic requirements and college life and assisted them with registration process for three orientations; 2003-2004

Platoon Leader, Reserve Officer Training Corps; effectively facilitated management and accountability instruction/training for all Junior-level cadets; 2003-2004


Additional Data-Availability

Job Type: Permanent

Work Schedule: Full Time

Desired Work Environment: New Professional





Alicia D. Suggs

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone xxx-xxx-xxxx


Country of Citizenship: United States

SSN: xxx-xx-xxxx

Veterans' Preference: No
Contact Current Employer: Yes




Vacancy Posting: 08-637-JK








Contact Name

Department of Veterans Affairs, VHA


City/State/Zip Code


Dear _______________________________:



I would like to thank you for providing me the opportunity to interview with you and discuss the exciting Equal Employment Opportunity (EEO) Specialist position currently available with the Department of Veterans Affairs. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.


As discussed, I offer you solid experience in broad aspects of Human Resource Management, including ensuring critical compliance with EEO and related Federal/State standards and directives impacting human resource/employment practices. This experience has been largely gained through my progressive career with the Hertz Corporation, where I am presently a Location Manager in charge of all areas of business operations. I believe you will find my dynamic (LIST A FEW SKILLS/QUALIFICATIONS RELEVANT TO THE POSITION THAT WERE SPECIFICALLY DISCUSSED DURING INTERVIEW) skills vital to your operations and look forward to contributing to your success.


Should you have any additional questions, or to further discuss this or other opportunities, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response.






Alicia Suggs

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