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yyyyyy x. yyyyyy

3481 stancrest dr. #0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •



versatile business professional eager to contribute broad-scope experience toward supporting a dynamic organization in maximizing bottom-line performance.




  • offer solid and progressive senior-level escrow experience, including expertise within business administration, finance operations and customer service capacities.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • bilingual in korean and english


professional experience


hanmi escrow co., inc.                                                                                                                              2000-2009

senior escrow officer

  • sharp business acumen and experienced in managing broad scope of real estate escrow operations, from processing real estate transfers, 1031 irc exchanges and bulk sales to loan refinancing, lender correspondence and title/hazard insurance.
  • promoted to senior-level escrow officer for exceptional on-the-job performance and client relations.


united title company                                                                                                                    1999 c2000

customer service representative

  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
  • successfully educated clients on real estate property details and additional area information.


universal title company                                                                                                                1995-1999

escrow officer

  • successfully steered escrow operations to generate high volume growth and revenue.


secured asset brokers company                                                                                                         1995

real estate/loan agent

  • contributed proactive planning, developing, and implementing of sales campaigns and marketing promotions to expand utilization of company s products and services.


the korea daily; editor s department                                                                                                              1993

proof reader

  • developed and maintained detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve editorial objectives.


professional education


california state university los angeles, ca                                                                                         1989

masters degree in business administration in upper level accounting


university of maryland college park, md                                                                                              1985

bachelor s of science in business administration


california escrow association                                                                                                            date

certified escrow officer


yyyyyy x. yyyyyy

3481 stancrest dr. #0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •










hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a (insert job title) capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include experience in escrow operations, financial administration, customer service, and business functions. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic written and verbal communication skills; bilingual in korean and english.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.








yyyyyy x. yyyyyy


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