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xxx-xxx-xxxx yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com
yyyyyy x.
yyyyyy
solutions-focused, quality-oriented project manager eager to contribute extensive technological and data warehouse skills, as well as dynamic team-building and interpersonal relation talents toward actively supporting a progressive organization in optimizing operational and revenue performance as a key staff member.
profile
ø offer over 20 years experience in planning, directing and implementing critical projects focused on innovative information technology and end-user solutions.
ø results-driven leader who effectively builds, trains and leads top-performing teams.
ø expertise in developing/executing strategic procedures, processes, and methodologies to optimize performance.
ø cost-effectively administer budgets and assets.
ø proficiently steer projects from concept through delivery.
ø exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging in a saturated market.
ø dynamic communication, presentation, relationship building and problem-solving abilities.
ø excel at interacting with broad populations including senior management, staff and clients.
ø comprehensive background in peoplesoft hrms and project development/lifecycle methodologies.
professional experience
sr. systems analyst ii, alaska airlines, inc. - seattle, wa 2005-present
contribute dynamic leadership skills and technological expertise in managing numerous projects and serving as technical team lead, with strong focus on optimizing productivity, efficiency, quality and timeliness.
proactively build and establish key relationships and liaise effectively with senior management, staff, customers, corporate cargo division and subject-matter experts.
maintain full accountability for creating project charter/scope documentation while managing sdlc of the project.
apply advanced communication and problem solving skills toward diplomatically handling day-to-day issues that arise in a team environment and promptly resolving conflict issues.
successfully promote superior service and exceptional customer satisfaction by collaborating directly with them on defining their requirements and establishing realistic goals and yyyyyy x. yyyyyys to ensure the meeting of all deadlines and maintaining within budgets.
meet periodically with the application focal teams on the business side to establish prioritizations for outstanding activities associated to ongoing projects.
managing consultant, jda consulting, inc. - lagrange, ga 1997-2005
recruited to lead the data conversion and custom functionality definition/deployment for 3 of the arthur andersen llc clients in the chicagoland area.
relied upon to lend expertise in peoplesoft financials implementations; actively supported customers on project scope/definition and task management.
proficiently provided technical leadership; identified and addressed existing and potential issues and created proactive upgrades and enhancements for optimal results.
strategically defined, developed and executed technical standards instrumental to boosting productivity, efficiency and quality of client operations.
prior experience
managing consultant, spherion corporation - chicago, il
director of operations and project team management, trawick & associates, inc. - bethesda, md
education & professional development/training
bachelor of science in computer science - marycrest college
ssas training - netdesk, 2007
dimensional modeling in depth - kimball university, 2007
peoplesoft tools - peoplesoft university, 1996-2002
project management concepts & agile project management - alaska airlines, 2006
date
hiring agent name
company
address
city/state/zip
dear _______________________________:
are you seeking a results-focused, solutions-oriented professional to support your company in maximizing performance? i am currently exploring new opportunities, and am interested in joining your team. to acquaint you with my qualifications, i m submitting my resume for your review. in advance, thank you for your time and consideration.
from leading high performance teams and facilitating superior client servicing to reducing operating costs and executing proactive it processes/procedures, i have continually excelled in maximizing performance as a dynamic leader. i excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results. as illustrated by the accompanying resume, i have a comprehensive background in planning, directing and implementing critical projects focused on innovative information technology and end-user solutions. to complement my experience, i offer a bachelor of science in computer science.
as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals. i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.
professional regards,
jeffrey arnold
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