~ Accomplished Operations Manager eager to contribute exceptional human resources, P&L, and business development expertise toward supporting a dynamic company in optimizing bottom-line performance. ~
Substantial experience in distribution, logistics and transportation industry with an outstanding blend of expertise in operations management, process improvements, labor relations, cost control, budget administration and forecasting. Adept at leading turnarounds and bolstering profitability and revenue growth through exemplary performance in strategic planning, team-building, goal setting, and prioritization skills. Methodical problem solver with an excellent ability to create and execute innovative solutions to meet defined business goals and needs.
Proactively lowered overtime expenses for Highway Technologies by 15% and reduced workforce by 10%.
Led seamless roll-out of Agilis phone system to all hourly Highway Technologies employees, significantly enhancing communication and efficiency within company.
Recorded zero accidents and injuries during management role at Yellow Roadway Corporation.
Championed initiatives for facility s daily shipment count at Yellow Roadway to increase 9% greater than company.
Resourcefully implemented direct loading program at Yellow Roadway which decreased costs and improved service by 4%.
Slashed claims paid at Roadway Express at Irving site by 29% ($753K) in 2008 versus 2007.
Generated an additional $1.25M+ through Weight and Inspections program at Irving location and successfully managed top-ranked region in company.
Drove efforts for Roadway Express Garland terminal to drastically surpass profit goals by 700% in 2006 and by 300% in 2007.
Reduced accidents and injuries by 50% in 2006 over previous year at Roadway in Garland and by 75% in 2007 vs. 2006.
Highway Technologies, Inc, 2009 to 2010
Hub Operations Manager
Spearheaded three different operations within organization with full P&L accountability, and directed human resources, DOT, EEOC and OSHA compliance, and litigation of all general and auto liability claims.
Successfully directed, coordinated and supervised efforts to generate $350K in revenue year-to-date.
Yellow Roadway Corporation, Irving, TX, 2009
Service Center Manager
Steered daily operations for facility comprised of 150 employees, and a 335-bay warehouse with annual budget of $70M.
Demonstrated outstanding talents in enforcing corporate, regulatory, and safety compliance.
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Maintained meticulous DOT records and hours of service logs, vital to meeting stringent government requirements.
Oversaw broad-scope human resources functions, especially staff training, motivation, and supervision.
Roadway Express, Garland, Houston and Irving, TX, 1997 to 2009
Division Quality and Administration Manager, Irving, TX (2008 to 2009)
Partnered with Division Vice President in overseeing quality and product control for 21 facilities state-wide.
Adeptly managed consolidation/merger of 29 Yellow Roadway facilities which required integrating Roadway s business model and operation systems, and training personnel affected by merger.
Completed audits to ensure company s adherence to ISO 9001 criteria and devised solution-focused action plans for facilities requiring improvements.
Collaboratively fostered strong customer relationships to reduce and minimize aging accounts receivables.
Service Center Manager, Garland, TX (2005 to 2007)
Directed 53 employees within 125-bay warehouse facility, controlled $23M annual budget, and orchestrated administrative, operational and leadership functions such as forecasting, staff training, compliance, and DOT records maintenance.
Cultivated and maintained cohesive relationship with International Brotherhood of Teamsters.
Successfully lowered key operating costs for two consecutive years.
Operations Manager, Houston, TX (1997 to 2005)
Planned, evaluated, managed and supervised highly productive operations at 220-bay distribution center comprised of 180 employees.
Applied exceptional leadership talents toward overseeing recruitment, hiring, training, scheduling and motivating office, transportation and warehouse staff in union environment.
Pivotal player in reestablishing operational guidelines during corporate restructuring process.
Recognized and awarded as district s top management employee in 2004.
Decreased operational cost for five consecutive years while capturing record profit margins, productivity levels, and tonnage growth.
BA Degree in History, Sam Houston State University, Huntsville, TX, 1998
Customer Relations & Sales
Recognized Trainer, High-Performance Self-Directed Work Teams
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