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Erika Schnarr
0000 xxxxxx xxxx , xxxx , xxxxx 00000

Country of Citizenship: United States

Veterans Preference: 0 points


Vacancy Announcement:           



Core Competencies


Social Science; Data Collection; Research Support; Data Analysis; Quantitative and Qualitative Research; Management; Administrative Support; Clerical Functions; Records Management; Editing and Proofreading; Project Management; Research; Counseling; Team Building; Strategic Planning; Creative Problemsolving; Collaborative Teamwork; Leadership; Client Relations; Customer Service; Business Development; Performance Evaluation; Management Reporting; Decision Making; Communications; Microsoft Office Suite (Word, Excel, Access, PowerPoint), DataEase, CERNER database; Copier; Fax; Multi-line Phone; Scanner; Electronic and Paper Filing Systems


Languages: Intermediate Arabic, professional German.


Work Experience


Floor Manager, 2009; Joe Canal s; Address, Woodbury, NJ Zip; 40 Hours Per Week; Supervisor Name; Number; Salary: $00,000.00/year; May Be Contacted: Yes


Held responsible for running floor to meet company s targets and policies. Maximized profit while minimizing costs. Ensured promotions were accurate and merchandised to the company s standards, staff was fully versed on the target for the day and excellent customer care standards are met. Handled marketing, logistics, information technology, customer service and finance functions. Motivated a team to increase sales and ensure efficiency. Managed stock levels and made key decisions about stock control. Analyzed sales figures and forecasted future sales volumes to maximize profits. Analyzed and interpreted trends to facilitate planning. Used information technology to record sales figures, for data analysis and forward planning.


Dealt with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews. Provided or organized training and development. Ensured standards for quality, customer service and health and safety are met. Resolved health and safety, legal and security issues. Responded to customer complaints and comments. Updated colleagues on business performance, new initiatives and other pertinent issues. Toured the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues. Maintained awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing. Managed sales functions, as and when required.


Unit Clerk, 2009; Underwood Memorial Hospital; Address, Woodbury, NJ Zip; 40 Hours Per Week;  Supervisor Name; Number; Salary: $00,000.00/year; May Be Contacted: Yes


Maintained unit administrative efficiency and effectiveness within accepted guidelines under direction of the professional staff. Interacted with others in a respectful and courteous manner. Documented patient information accurately and in a timely manner. Communicated and collaborated with other healthcare team members.  Provided clerical support to assist the unit and organization in its daily activities, i.e. created and maintained tasks related to patient chart order, chart accuracy, and charts current data, kept all necessary lists and schedules, answered phones in a professional manner and took messages/directed calls as appropriate, utilized fax and photocopier as needed, processed a variety of information for new admissions, re-admissions and transfers, removed documents from charts according to established format, and obtains old records from Health Information Resources (HIR). 


Accepted delegated responsibilities on assigned shift.  Documented and maintained patient records.  Provided patients and family members with information as appropriate.  Assisted in the orientation and training of new and tenured unit clerks and served as a resource to other staff under the supervision of upper management.  Demonstrated a working knowledge of typing and computer skills, phone etiquette, time management and organizational skills. Exhibited effective problem solving, decision-making, interpersonal, and team work skills. Utilized effective verbal and written communication and positive customer service. 


Research Intern/Cluster Leader, 2007 C 2008

The Centre for the Study of Terrorism and Political Violence; Address; St. Andrews, Scotland Zip; 40 Hours Per Week; Supervisor Name; Number; Salary: $00,000.00/year; May Be Contacted: Yes


Analyzed incomplete and conflicting information to produce research products that assessed socio-cultural environments. Prepared, manipulated, and managed extensive databases as part of a research cluster that examined Diaspora-based extremism in the UK. Provided assistance to 5 undergraduate researchers with the preparation of project-related reports, manuscripts, and presentation to Dr. Murer, the project head and entry into the Centre s database. Performed descriptive and multivariate statistical analyses of data, using computer software. Verified the accuracy and validity of data entered in databases; corrected any errors. Prepared tables, graphs, fact sheets, and written reports summarizing research results. Edited and submitted protocols and other required research documentation. Developed and implemented research quality control procedures. Conducted internet-based and library research.


Mental Health Professional, 2005 C 2007; Underwood Memorial Hospital; Address, Woodbury, NJ Zip; 40 Hours Per Week; Supervisor Name; Number; Salary: $00,000.00/year; May Be Contacted: Yes


Counseled those suffering from mental health issues with emphasis on prevention. Worked with individuals and groups to promote optimum mental health. Assisted individuals deal with addictions and substance abuse; family, parenting, and marital problems; suicide; stress management; problems with self-esteem; and issues associated with aging and mental and emotional health. Maintained confidentiality of records relating to clients' treatment. Encouraged clients to express their feelings and discuss what is happening in their lives, and help them to develop insight into themselves and their relationships. Collected information about clients through interviews, observation, and tests.


Advised clients and patients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changes. Guided clients in the development of skills and strategies for dealing with their problems. Filled out and maintained client-related paperwork, including federal- and state-mandated forms, client diagnostic records, and progress notes. Prepared and maintained all required treatment records and reports. Evaluated clients' physical or mental condition based on review of client information.




High School:


Name High School

City, State




Master of Arts in Middle Eastern and Central Asian Security Studies, 2008

The University of St. Andrews, St. Andrews, Scotland

GPA: 0.00/4.00

Credit Hours: 00

Relevant Courses: Foreign Policy of the Modern Middle East, Global and Transnational Islam, and Central Asia in Global Politics

Dissertation: Gulen (a moderate Islamic movement in Turkey) and its effect on that country's public sphere. Engaged in both primary and secondary research including interviews with some of the movement's leaders. Reached the conclusion that the movement's moderating effect on both the Turkish people and their government allowed the AKP party to come to power in a formerly laicist state.


Bachelor of Arts in Social Anthropology, Minor: Psychology, 2005

The George Washington University, Washington, DC

GPA: 0.00/4.00

Credit Hours: 00

Relevant Course: Cultures of the Near East, Deviance and Control, and The Anthropology of Conflict & Violence


Volunteer Activities


American Red Cross, Sewell, NJ; Fundraiser, 2010 C Present

Robin's Nest Inc., Glassboro, NJ; Group Home Assistant, 2004 C 2007

Amnesty International, Washington, DC; Advocate, 2003 C 2005

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