~ Dedicated and ambitious Systems Administrator with keen interests in IT security eager to contribute proven technical acumen, an exceptional work ethic, and significant analytical skills toward supporting the employer in achieving goals and objectives. ~
Excel in network and system administration, tech support, performance tuning, and analyzing, diagnosing and rectifying hardware and software errors and issues. ~ Skilled at installing, configuring, and maintaining hardware, servers, software, platforms and peripherals. ~ Meticulous problem solver and multi-tasker able to execute innovative solutions to meet specific business goals and needs. ~ Adept at conducting data backups and applying disaster recovery strategies and contingency plans to safeguard business-critical information.
Operating Environments: Windows NT/2000/XP/Vista/7, Windows Server 2003, Exchange Server 2003, Active Directory, Linux, Debian
Networking: LAN/WAN administration and utilization studies, DHCP, DNS, WINS, VPN, TCP/IP, Cisco devices (routers, firewalls, multiplexers, hubs, bridges and gateways)
Software & Tools: LAN Manager, IPMonitor, Norton Firewall, Ghost, McAfee/Trend Virus Protection Utilities, Veritas Backup Exec, Symantec Executive Backup, Symantec PCAnywhere, Remote Desktop, MS Office Suite (Word, Excel, PowerPoint, Access, Outlook), MS Project, AutoCAD
B.S. in Computer Science in progress C current GPA of 4.0
University of Maryland University College, Adelphi, MD, 2009 to Present
Network+, Security+ and A+ certifications in progress
Bohler Engineering, Sterling, VA, 2005 to 2009
Engineering / Design, CAD and Systems Administration
Applied sharp analytical abilities toward examining, troubleshooting, and swiftly resolving technical and computer issues essential to maintaining business continuity for 65+ employees.
Proficiently supported multiple networking environments, three servers, and software applications.
Regularly assessed company s technology needs, recommended and acquired software and hardware, and performed extensive installations, configurations, updates and upgrades.
Administered and maintained daily server backups utilizing LTO tapes.
Cultivated strong relationships with vendors supplying leased plotters and multi-function printers.
Lowes, Inc., Sterling, VA, 2004 to 2005
Efficiently and accurately performed full-scope accounting functions encompassing accounts payable and receivable, invoices, posting transactions, billing/collections, and resolving discrepancies.
Circuit City, Sterling, VA, 1997 to 2004
Customer Service Manager
Employed solid product knowledge to assist customers in selecting and purchasing merchandise.
Demonstrated strong leadership attributes in training, coaching and mentoring new hires.
Commended by senior management for consistently providing outstanding customer service.
Hiring Agent Name
I am currently seeking a challenging career opportunity in a <insert job title/position> capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As indicated in the accompanying resume, I bring to you solid experience in network and system administration, technical support, and installing, configuring, and maintaining software and hardware. To complement these qualifications, I offer a strong blend of resourcefulness, organizational strengths, critical thinking skills, and leadership talents which should prove instrumental to your company s success. As an indication of my commitment to continuous learning and remaining up-to-date with the latest technology, I am currently earning a degree in Computer Science and am preparing to gain my MCSA, MCSE and CEH (Certified Ethical Hacker) credentials.
As a proactive contributor to your organization, you will find me to be a diligent professional and stellar leader committed to supporting you in achieving your objectives through an impressive work ethic and dedication to customer satisfaction. I am confident that I could be a valuable asset to your company, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
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