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Yyyyyy x. yyyyyy

2996 Ala Ilima St. #0000 xxxxxx xxxx , xxxx , xxxxx 00000




Public Relations Professional / Customer Service Specialist


Sales & Marketing ~ Client Relations ~ Market Penetration & Brand Exposure

Results-driven Professional eager to apply dynamic communication, consulting, and relationship management talents towards launching a successful career with an organization that is willing to invest in a driven, people-oriented team player committed to supporting company objectives.


Qualifications Profile


Ø  Strong marketing background with the ability to work independently on multiple projects simultaneously with specialized knowledge of outside sales methodologies, data and information management, client development practices, presentation skills, as well as forming collaborative relationships both internally and externally.    

Ø  Comprehensive understanding of the business development arena due to advanced training regarding information management, communications, and marketing practices.

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.

Ø  Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.

Ø  Consistently focus on ensuring development of high-standard operational protocols. 

Ø  Proven ability to adapt strong process knowledge and technical skills to diverse organization needs.

Ø  Technology savvy and proficient in multiple software and hardware systems.


Functional Competencies


Ø  Successfully contribute to business development by using proactive prospecting techniques to generate sales, applying advanced communication and interpersonal relation skills.

Ø  Demonstrate dynamic leadership qualities and strong communication skills in successfully steering planning meetings and delivering comprehensive strategies.

Ø  Capable of in-depth research and data analysis with the purpose of improving efficiency best practices and productivity.  

Ø  Embrace company initiatives and lead process integration efforts throughout various departments.

Ø  Develop and implement numerous protocols and policies with the purpose of identifying and resolving relevant issues in a proactive manner. 

Ø  Use knowledge of markets to effectively introduce products and services.

Ø  Increase revenue streams by establishing market wide policies and procedures related to data analysis. 

Ø  Strategically diversify revenue streams and grows sales by expanding primary service lines into new markets.

Ø  Skilled at managing multiple projects and leading teams in cross-functional, concerted efforts to increase company-wide revenues.

Ø  Stay abreast of most up-to-date sales trends and data in order to offer most viable recommendations to clientele base. 

Ø  Provide client and staff support including document analysis, database administration, and creation of various technical resources as well as comprehensive administrative functions.

Ø  Resolve issues quickly through careful data analysis including technical and functional information.





Career Track


Accounting / Retail / Customer Service / Sales Specialist, Hopaco-Office Max                         Current


  Prospect, develop and maintain new and existing accounts on Oahu as well as the outer islands

  Prepare bids, price quoting, written proposals and finalization of contracts. 

  Collaborate and coordinate with all phases of the company including Financial Services Accounts Payable and Accounts Receivable. 

  Assist with Warehouse issues and strategic coordination of deliveries. 

  Advise Purchasing Department on bids and relevant changes in inventory. 

  Develop retention and loyalty programs for Consumer Base and deals with all problems in a proactive manner.   

  Conduct product and service presentations for clients.   

  Experienced in office Workspace Furniture, Document printing and Technology. 

  Actively participate in Sales Processing Committee with the purpose of improving overall solvency of organization.   


Medical Records Clerk / Administrative Specialist, Kaiser Permanente Behavioral Health  1998-2003


  Main responsibilities included successfully coordinating data management process in order to increase long-term viability of organization.  Specific functions included;

  Retrieving, maintaining and storing patient charts. 

  Scheduling patients for appointments and ensuring accuracy.

  Performed clerical, cashiering and additional duties as needed.




n Associates Certification C Business, Kapiolani Community College

n Certification C  Medical Terminology
























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