yyyyyy x. yyyyyy
(xxx-xxx-xxxx • firstname.lastname@example.org
profile of qualifications
client-focused mpa candidate with b.s. in psychology eager to offer specializations in social services, individual / group mentoring, and program development, as well as strong administrative support and training / development experience, toward maximizing an ethical employer s success. top-performer with the proven ability to work with individuals, groups, and families to maximize the attainment of set objectives. integral team player who can stay focused and calm throughout fast-paced, high-pressure environments. ambitious self-starter who provides responsible and compassionate social services based on strict organizational standards of practices. excellent communicator who can establish exceptional professional relationships with individuals of varying cultural and economic backgrounds.
key areas of expertise
public administration social services training / development account management
individual / group mentoring program development filing / recordkeeping microsoft office suite
adoption processes administrative support correspondence distribution internet applications
masters of public administration (in progress) strayer university
bachelor of science in psychology texas a&m university
applied dynamic leadership talents toward mentoring children, teens, and families in coordination with individual programs to include advising parents on child / familial well-being and effectively counseling groups to boost participants overall results.
played a vital role in supporting clients dealing with diverse problems ranging from disability to complex family issues.
interfaced with adoptions personnel to successfully place foster children within safe home environments.
expertly developed new social programs (i.e. abuse-related) and analyzed existing programs, along with proactively identifying newly developing social challenges to maximize social services efforts.
recent supplemental experience
provided instruction to students of varying ages and created educational activities via multifaceted teaching methodologies.
developed a solutions-driven instructional style which optimized substitute teaching success to include assisting instructors with recordkeeping and classroom support endeavors.
liaised among professionals to develop targeted methods designed to deal with academic and behavioral issues.
strategically steered wide-ranging customer relations efforts to include enrolling internal / external clients in key programs, organizing / distributing detailed individual account reports, and ensuring optimal satisfaction with provided services.
drove business growth by proficiently training new staff on business operations and supporting special projects as required.
utilized broad scope of industry knowledge to promptly handle customer requests and resolve business challenges.
optimized data management via strong filing practices to include performing at above-average productivity levels.
effectively maintained comprehensive recordkeeping systems and organized / distributed all office correspondence.
demonstrated sharp analytical abilities toward reviewing and summarizing miscellaneous reports, as well as preparing backup documentation and monitoring corporate reimbursement policies to guarantee seamless business processes.
maximized organizational efficiency by successfully coordinating office schedules and business activities.
created and implemented improved office procedures / systems in strategic alignment with corporate objectives.
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