yyyyyy x. yyyyyy xxx-xxx-xxxx
0000 xxxxxx xxxx , xxxx , xxxxx 00000
yyyyyy x. yyyyyy
resourceful product manager with expertise in high-end technology and telecom industry eager to contribute expertise toward supporting a dynamic company in developing and launching innovative products and maximizing profits as a key team member.
ø offer 10+ years product management experience, with comprehensive background in staff management/training.
ø effectively define, develop and implement targeted action plans to maximize productivity, efficiency and profitability.
ø proactive leader who successfully trains/develops, mentors and leads top-performing teams committed to providing superior service.
ø exceptional ability to research and evaluate industry trends and products and use findings toward designing and executing innovative strategies.
ø dynamic communication, presentation, relationship building and problem-solving abilities.
ø excel at interacting with broad populations including senior management, staff , clients and external contractors.
ø proven commitment to maintaining timelines and completing project management tasks within budget.
areas of expertise
new product introduction project management
cost containment, reliability & field support product/service/installation management
consultant/trainer technological installation, repair and servicing
ø achieved recognition awards for outstanding effort on 2 major field global retrofits.
ø received numerous merit bonuses and won employee of the quarter/year 7 times.
ø successfully delivered over 100 products and projects; received numerous thank you letters from customers, peers and managers for exceptional performance and dedication.
ø increased product efficiency while assisting in the designing of superior, user-friendly products.
ø contributed to saving siemens icn approximately $270m.
owner/operator - renaissance stone, tile and flooring design center 2004-2007
contributed dynamic leadership skills in managing all levels of employees, with full accountability for the effective administration of sales and finances.
proactively built and established key relationships and liaised effectively with customers, property management agencies, contractors, architects, designers and realtors in the area.
exhibited advanced communication skills in effectively negotiating orders and contracts with vendors.
product manager - siemens icn, inc. 1992-2003
relied upon as technical and strategic expert and served as liaison between cross-functional groups worldwide.
motivated, evaluated and trained product managers, playing an instrumental role in the development of top performing team members.
proficiently developed product requirements, installation and service support plans, which included ups (uninterruptible power sources) and rapid restoration of failed hard drives, demonstrating exceptional product management and multitasking abilities in achieving operational goals and timelines.
successfully developed a tool to estimate the service cost of a product from the first call to second level support, integral to boosting productivity and efficiency.
strategically planned and coordinated workflow to maximize use of resources while controlling costs and meeting customer needs.
served as an instrumental contributor in the development of global service installation requirements, illustrating sharp business and technological acumen.
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donald marty martineau page 2 of 2
product manager - siemens icn, inc. 1992-2003
actively developed and edited bicsi (building industry consulting service international) procedures, supporting enterprise-wide operations.
applied analytical and problem solving talents toward defining and implementing policies to improve performance; audited field trial training classes, monitored field trials and finalized support plans, strategy and offerings.
demonstrated strong leadership skills in effectively directing teams to meet critical workflow/project schedules and ensure delivery of superior client servicing.
senior technical operations engineer - ibm
senior technical support engineer - rolm of northern california
service center manager - at&t
masters degree in telecommunication - almeda college and university
analog and tdm troubleshooting
hipath hg 1500, 5000 and 8000: integrated voip server
lan/wan voip (voice over ip) internetworking (h323 and sip protocols)
hipath/hicom tdm/ip product courses
management and human resource training
service and installation cost development & estimating
task analysis and development
iso 9001 requirements & audits
documentation & data control
isdn/atm fundamentals, isdn installation and testing
ethernet network analysis and troubleshooting
alcatel s internet security seminar
network general troubleshooting with sniffer network analyzer
pbx/cbx installation and maintenance
esd and preventative maintenance
voice mail and vrus
specialized fiber optics by siecor
ms 98, 2000/xp, vista and 2000 server; microsoft office suite 2003; ms project; visio 2000; ms outlook 2003; analog, tdm, atm and dwdm protocols; wireless/cell technology: h802.11x; internet design/working and analysis; lan, wan, wan and wlan protocols; voip: h323, sip (layers 1, 2 and 3); voicemail and vrus (voice response units); optical transport platforms and protocols
professional & community affiliations
member - silicon valley product management association
subscriber - wireless communication alliance
prior member - cupertino, los altos, san jose and saratoga chamber of commerce
founder, officer & former member - bni (business network international) of saratoga
partner - asid (american society of interior designers)
member - santa clara better business bureau (bbb)
national business association
ex-member - los altos rotary club international
hiring agent name
are you seeking a results-focused, solutions-oriented product manager to support your company in maximizing performance? i am currently exploring new opportunities, and am interested in joining your team. to acquaint you with my qualifications, i m submitting my resume for your review. in advance, thank you for your time and consideration.
from leading high performance teams and facilitating superior client servicing to reducing operating costs and executing proactive product development processes/procedures, i have continually excelled in maximizing performance as a dynamic leader. i excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results. as illustrated by the accompanying resume, i have over 10 years of experience as a product manager, with a comprehensive background in new product introduction and cost containment. over the past year, i have taken numerous professional development classes to further my education and career, as well as maintain up-to-date on current industry trends.
among my accomplishments, i achieved recognition awards for outstanding effort on 2 major field global retrofits, received numerous merit bonuses and won employee of the quarter/year 7 times. i have consistently delivered 100+ successful products and projects, receiving numerous thank you letters from customers, peers and managers for my exceptional performance and dedication. to complement my experience, i offer a masters degree in telecommunications.
as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals. i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.
donald marty martineau
i would like to thank you for providing me the opportunity to interview with you and discuss the exciting (title of position applying for) position currently available with your company. having gained a deeper insight into the job requirements and your yyyyyy x. yyyyyys, i am confident you will find me a valuable asset in achieving your goals.
as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff. i believe you will find my dynamic (list a few skills/qualifications relevant to the position) skills vital to your operations and look forward to contributing to your success.
should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. again, thank you for the enlightening interview. i look forward to your response.
donald marty martineau
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