results-driven, solutions-focused and detail-oriented professional desiring a challenging and rewarding business support role within a dynamic and successfully progressive organization.
ø offer over 15 years of solid combined experience in financial support, human resources, and operational management roles, including expertise in training and development, inventory control, and customer service capacities.
ø demonstrate dynamic prioritization and time management skills, including quickly identifying and resolving daily problems in a proactive manner and streamlining processes to increase efficiency, while consistently maintaining solid professional work ethics.
ø skillful in setting goals and developing action plans, along with demonstrating outstanding self-reliance toward achieving perfection in all professional and personal endeavors.
ø capable of staying focused and maintaining a calm demeanor in high-pressure situations while contributing high quality, diplomatic customer / client services skills.
ø excel within independent or team-based environments to meet and/or exceed all organizational goals and objectives while contributing proven business acumen and sharp troubleshooting abilities.
ø empower associates to make decisions to reflect positively on customer satisfaction and company-oriented well being.
auditor / payroll associate
knox county clerks office, knoxville, tn 2005 c 2008
ø maintained responsibility for various financial support activities, including terminal numbers balancing, accounts-oriented fees separation, general ledger postings, daily deposits, and overages / shortages reporting.
ø oversaw the accurate tracking of all office-based inventory utilized to sustain successful administrative operational performance at all times.
ø performed office-wide payroll activities, including writing checks for up to 120 employees, ensuring that payout amounts were accurate and verifying all personal and sick leave accrual time.
customer service / trainer / human resources assistant
parisian, knoxville, tn 2001 c 2006
ø performed necessary administrative support functions within a high-end department store, including accurately tracking employee-based store credit cards, efficiently recording proper payroll times, making correct payments for charge holders, and performing necessary technical support for sales floor associates.
ø successfully collaborated with loss prevention specialists in monitoring cash overages / shortages within the store, as well as maintaining liability for calculating and authorizing daily cash deposits.
ø conducted valuable training and development of high-performance sales employees, including providing comprehensive supportive assessments and developing positive staff relationships.
general manager / trainer
hardee s food system, knoxville, tn 1993 c 2001
ø successfully oversaw all areas of a fast-food restaurant facility, including recruiting, hiring, and training highly-skilled management personnel, supervising a 20-member team, and maintaining responsibility for all accounts payable / receivable activities, food cost control, and company, state, and federal operational standards adherence, as well as ensuring optimal levels of customer service at all times.
ø created and personalized dynamically effective training and development programs for all personnel, including developing, implementing, and maintaining high quality standards for all associates to provide consistency within business operations.
associate s degree in business administration pellissippi state technical community college
hiring agent name
i am currently seeking a challenging and rewarding business support role within a dynamic and successfully progressive organization, and am submitting my resume for your review.
i offer over 15 years of solid combined experience in financial support, human resources, and operational management roles, including expertise in training and development, inventory control, and customer service capacities. i pride myself on seamlessly blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
you will find me to be a results-driven, solutions-focused, and detail-oriented team player who fosters synergistic teamwork across a multitude of personnel levels, and is firmly dedicated to supporting your business goals and objectives. for this reason, i am confident that the combination of my sharp analytical skills, cost-effective problem-solving proficiencies, and demonstrated business acumen will prove to be incredible assets to your professional team.
i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.
yyyyyy x. yyyyyy
i would like to thank you for providing me the opportunity to interview with you and discuss the title of position applying for position currently available within your organization. having gained a deeper insight into the job requirements and your objectives, i am confident that you will find me to be an incredible asset toward achieving your company s desired operational outcomes.
as previously discussed, i am a results-driven, solutions-focused and detail-oriented team player who is dedicated to supporting your goals and objectives. i am confident that my sharp and cost-effective problem-solving proficiencies, demonstrated business acumen, and outstanding communication and organizational skills will prove to be incredible assets to your professional team. for these reasons, i am certain that i can achieve extraordinary success in a business support role within your organization.
should you have any additional questions, please feel free to contact me at your earliest convenience. i would like to extend my thanks once again for the enlightening interview, and look forward to a positive response from you.
yyyyyy x. yyyyyy
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