Office/Administrative Operations ~ Customer Service

yyyyyy x. yyyyyy

Ø  Dedicated team player with solid administrative, customer service, supervisory, and project management background in fast-paced manufacturing environment

Ø  Client-focused professional adept in processing customer orders from initiation through on-time delivery; committed to consistently delivering superior customer service vital to sustaining and growing business

Ø  Excel in defining, developing and implementing procedures and systems to boost productivity and efficiency, control operating costs and optimize bottom-line profits at both office/administrative and production levels

Ø  Dynamic communication, interpersonal relation, team collaboration, and problem solving skills

yyyyyy x. yyyyyy

 

M.I. Windows and Doors, Inc. - Gratz, PA                                                           1996-2008

Office Clerk, 2004-2008

  Promoted to drive administrative/office operations supporting plant production and client servicing; served as Acting Production Line Supervisor during staff absences/vacations

  Actively collaborated with supervisory team in facilitating production line operations as well as enhancing performance; played key role in boosting profits by creating more business while concurrently lowering costs by reducing scrap materials volume

  Proficiently pulled orders and organized jobs to maximize performance of all production lines; in charge of ordering custom glass and grids for customer orders

  Successfully defined and implemented new office practices and systems instrumental to increasing efficiencies; worked extensively with computers

  Directly interfaced with both clients and employees to achieve objectives

Production Worker; 1996-2004

  Demonstrated commitment to employer in enthusiastically taking on special projects and overtime hours to support production goals

 

Prior Background:

Sales Associate/Cashier, Boxcov s Seasonal Dept./Lawn & Garden Dept

Customer Service Associate/Catering Assistant, The Corner Sub Shop and Catering Business

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a (insert title of target position) capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, my professional qualifications range from office administration and customer service to production supervision.  Over the course of more than a decade with my most recent employer, I steadily progressed to assume increasing responsibilities, promoting from hands-on line production to steering administrative/office functions and taking on a supervisory role in all areas of production during Supervisor absences.  My versatility, adaptability and value as an employee is clearly illustrated by my long-term career with my former employer, and I am confident that this will translate to immediate and long-term results for your company.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I welcome the opportunity to discuss how my background matches your needs, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Danielle J. Rebuck