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yyyyyy x. yyyyyy                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000





results-driven entrepreneurial telecommunications professional eager to find new career direction through contributing senior management experience in sales, major account administration, technology installation, and customer service skills in a challenging assignment.


career profile

ø  long-term successful management experience with national leaders.

ø  extensive marketing, business development and promotional background.

ø  proven international project manager and coordinator.

ø  refined entrepreneurial skill set.

ø  demonstrated team leader and developer.

ø  drive achievement of ambitious revenue objectives in highly competitive market places.

ø  establish and facilitate high dollar client relationships including account management.

ø  adept at presentations to key decision makers.

ø  record of progression to assignments of increasing responsibility.

ø  consistently meet/exceed challenging business development objectives.

ø  proven accomplishments in building market share and recognition.

ø  notable facilitator and communicator.

ø  well-organized multi-tasker with strong detail orientation.


professional experience

trinet systems, inc., canton, ma                                                                                        1992 - 2009

founder & owner

      built this communications sales and service business with two initial partners from zero base to 1000s+.

      held comprehensive major account responsibility focusing on new business development.

      key contributor in daily operations management.

      provide design, implementation and support for avaya, extreme, juniper and nectar communications.

      operate 24/7 monitoring, applications and systems for 30 global alliance partners in 20 countries.

      have expanded to provide data networking, professional services and network operations center.

      built business relationships with thousands of customers utilizing round-the-clock customer service.

      develop banking relationships, ar/ap procedures, collections efforts and lines of credit.

      delivered major sales with years of on-going revenue.

      initiated favorable distribution agreements with suppliers.

      directed financial control process including cash flow, lines of credit, a/r and a/p.

      assigned invoicing/collections highest level of importance.


other experience

prior to 1992, was employed by executone inc. in capacities of: installation manager overseeing operations of installation department, including vendor relations, budgeting and forecasting, staff management and client billing; service manager directing repairs and maintenance for over 10,000 customers, developing automated systems and managing technicians, clerical staff and dispatchers; operations manager supervising installation, service and add-ons for entire department, budgeting and developing automated departmental systems.  additionally served united technologies communications as field service technician installing and repairing large pbx equipment and networks, and service supervisor overseeing over 40 technicians moving, adding onto and changing customers telephones.

yyyyyy x. yyyyyy                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000





cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a new career direction through a challenging career opportunity in an operations management capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include over 30 years of highly successful communications and management experience, including the start-up and development of a successful global organization.  to complement this background, i possess demonstrated expertise in business development and relationship building, major account management, oversight of all operations functions, personnel and staff oversight, project management and achieving critical revenue objectives, as well as strong analytical and problem-solving capabilities.  as a contributing member of your organization, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.









yyyyyy x. yyyyyy








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