results-oriented professional able to utilize strong interpersonal ability to conduct effective operations, gather appropriate information, and engage in customer/employee relations. well able to perform according to the established standards of tulsa corps of engineers contracting intern program.
customer service / problem-solving / decision-making ability / needs analysis
staff training / professional development
green country village, bartlesville, oklahoma
title, 08/2007 c 07/2009
facilitated a positive dining experience within the eating accommodations including top-notch service, attention to residents concerns, and assisting newly hired employees in performing at 100%.
trained and directed the professional success of 7 newly hired employees.
promoted a positive and efficient environment by assisting other employees with completion of their tasks.
maintained open lines of communication with other employees and kept aware of which tables needed service and the tables already completed.
collaborated with the newly assigned director to ensure institution of more efficient policies and procedures.
monitored food distribution, ensuring that meals are delivered to the correct recipients and that guidelines such as those for special diets are followed.
assessed food preparation and serving techniques to ensure that proper procedures are followed.
determined where residents would like to eat their meals and help them get situated.
examined trays to ensure that they contained required items and placed food servings on plates and trays according to orders or instructions.
prepared food items such as sandwiches, salads, soups, and beverages and recorded amounts and types of special food items served to customers.
removed trays and stacked dishes for return to kitchen after meals are finished.
stocked service stations with items such as ice, napkins, and straws.
oklahoma wesleyan university
bachelor of arts in financial economics; minor in accounting, expected graduation, 05/2001
activities & affiliations
volunteer, concern child care center
- daycare center for low-income families.
volunteer, angel food ministries at my church
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