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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx xxx-xxx-xxxx




Dedicated and sharp IT Professional eager to contribute exceptional leadership, computer engineering and networking expertise toward supporting a dynamic organization in optimizing performance and productivity. 




  • Substantial experience in technical support, project/team leadership, and administration of network infrastructure, servers, desktops and software applications within a multi-location environment.    

         Sound problem solving skills, analytical thinking capabilities, and documentation skills.

         Adept at installing, configuring, fine-tuning, and maintaining hardware, platforms and peripherals.

         Analyze, create and execute technical procedures to eliminate redundancy, accelerate output, fortify IT security, and control costs.

         Extremely deadline- and detail-driven, and perform effectively under pressure.

         Dynamic skills in network planning, design, set-up, configuration, troubleshooting, and repair.

         Equally proficient in hands-on and supervisory roles; proven talents in managing and motivating teams to complete initiatives within defined budgets and rigid schedules.

         Active Secret Security Clearance.




Master of Science in Computer Information Systems (MSIS) C Software Engineering (in progress)

University of Maryland University College (UMUC), anticipated graduation 2010


Bachelor of Arts Degree, Concentration in Computer Information Systems & Biology

West Virginia University, 1996


Technical / Specialized Training and Certifications


Microsoft Certified System Professional (MCP)


Microsoft Office User Specialist 2000 and 97 Master   


CompTIA C A+ Computer Hardware Technician, Network+, i-Net+, IT Project+ and RFID+


Security+ & CCNA certifications in progress


Fort Gordon Information Assurance Courses (in force)

         DoD Information Assurance Awareness Exam, 2008

         IASO: Information Assurance Security Officer Certification Course, 2008  


Credentialed IMO (Information Management Officer) for US Army at Mosul Air Base in Iraq



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U.S. Army Information Assurance Virtual Training, 2007 C Army Specific DAA; HQDA IAA; Wireless Technology; Thumb Drive Awareness; Army G3 Computer Security


Professional Experience


L3 Communications / C2S2, 2008 to Present

Field Software Engineer

  • As JCREW (Joint Counter Radio-Controlled IED Electronic Warfare) Warlock Technician and Instructor, supervise and install systems on Department of Defense vehicles.
  • Apply polished analytical expertise toward troubleshooting dual band antennas, Global Position Systems, Primary Warlock Unit, remote control unit and Personal Data Assistant (PDA).
  • Expertly conduct comprehensive diagnostic readiness tests on separate JCREW including RED/GREEN combinations, ICE, Blue and M-ICE systems.
  • Demonstrate exemplary leadership and team-building talents in instructing and directing personnel in proper installation, operation, and troubleshooting procedures of Warlock systems and system sub-components.
  • Accurately program Duke Warlock, CVRJ, and other systems with load sets (configuration files) to ensure proper IED transmitter-jamming frequencies.
  • Utilize strong critical thinking abilities to evaluate developmental and operational test results, and modify training plans accordingly.


Unisys Corporation, Iraq, 2006 to 2008

Radio Frequency Identification (RFID) Field Service Engineer (FSE)

         Appointed as integral member of Senior RFID In-Country Assistance Team with accountability for assisting other FSEs in remote locations.

         Exhibited outstanding talents in working autonomously among six operating bases in Iraqi theater.

         Successfully enhanced RFID-ITV systems on numerous Forward Operating Bases.

         Handpicked to assess and improve sites experiencing continuous operational failure of communication by re-engineering infrastructure to support and ensure unit mission success. 

         Championed installation, maintenance and system upgrades of Automatic Identification Technology (AIT) to expedite automatic collection, storage, retrieval, processing, transmission and receipt of data.

         Efficiently conducted site surveys for installation of RFID sites, obtained necessary approvals, and coordinated preparations.


Earlier experience includes:


Install Technician, Manpower, Inc., Washington, DC, Fairmont, WV

Computer Support Technician, West Virginia Business College, Fairmont, WV

Auto Claim Representative, State Farm Insurance, Frederick, MD


  • Installed and configured workstations and software for clients nationwide, specializing in Windows NT, Ethernet connectivity, troubleshooting and repairing circuit boards, and interpreting networking diagrams,
  • Spearheaded preparations for fiber optic network in Washington, DC-based FBI office.
  • Built multiple workstation computer labs from the ground up for West Virginia Business College; installed software, applied upgrades, configured peripherals, and trained end users.
  • Earned reputation while at State Form as go-to person for help with IT issues and provided considerable Tier I and II support to peers.


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0000 xxxxxx xxxx , xxxx , xxxxx 00000

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Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity in a <insert job title/name of position> capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.


In addition to a MSIS degree in progress, I bring to you significant strengths in network administration, troubleshooting, IT security, software engineering, and infrastructure management. To complement these qualifications, I offer an unwavering commitment to maximizing operational effectiveness, customer satisfaction, and cost control which is paramount as a <insert job title/position>.


As a proactive contributor to your organization, you will find me to be a highly motivated professional and stellar leader committed to supporting you in achieving your objectives through superior self-initiative and unparalleled prioritization skills. I am confident that I could be a valuable asset to <insert name of organization>, and will call you later in the week to see if we can schedule a time to meet.






Yyyyyy x. yyyyyy







Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

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Interviewer s Name


Company Name


City/State/Zip Code




It was a pleasure (speaking with you/meeting with you) on [insert date here]. I would like to take this opportunity to thank you for the time you spent with me, as well as to express my appreciation for the information you offered. I am still very interested in the <insert job title> position, and I am convinced that it is the right job for me. I feel my background and qualifications prepare me well for the challenges and responsibilities we discussed.


The position as you described it to me would combine my strong skills in [insert two skills or qualities here].  This would allow me to make the same valuable contribution to your organization as I ve made to my past employers a win-win proposition for both of us.


(Choose one of the two paragraphs below, depending on whether or not you have, or have not yet, interviewed with the person)


(I am eager to meet with you in person to further discuss my background and qualifications. Please feel free to contact me at the above phone numbers so we can continue the discussion we began over the telephone.)


(Again, thank you for considering my qualifications. I enjoyed our talk, and am available at any time to provide you with any more information you may need. I look forward to hearing your decision.)






Yyyyyy x. yyyyyy

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