Results-focused Business Development Specialist eager to offer solid leadership, project management, purchasing, process improvement, team building, and organizational communications talents toward maximizing a progressive company s bottom-line performance within a valuable consulting capacity.
Integral leader who offers proven experience in large-scale organizational optimization, including designing, developing, and implementing solutions-driven projects, policies, and procedures to achieve continued key growth and profitability.
Ambitious self-starter who contributes superior attention-to-detail and strong follow-through skills while successfully planning, prioritizing, and managing corporate-, franchise-, and team-level project tasks within high-pressure situations.
Excellent communicator who seamlessly interfaces among executives, vendors, suppliers, distributors, and in-store staff.
Strategic Analysis / Planning
Project / Program Management
Team Building / Training Processes
New Business Growth
Sales / Marketing Materials
Policy / Procedure Development
Franchise / Store Relations
Technical Script Writer
Utilize broad scope of industry knowledge toward creating and implementing new and / or revising existing corporate policies and procedures for individual business units throughout the bank, including interviewing subject matter experts and performing research for policy or procedure development. Prepared OCC and FDIC documentation for audits.
Successfully facilitated and / or managed innovative company websites.
Developed results-focused job aids and training support materials for various departments.
Enhanced efficiency by administering, organizing, and maintaining an internal online documentation site.
Executive Project Manager
Applied dynamic leadership talents toward creating targeted hospital-based client marketing strategies in coordination with national marketing and business development initiatives, along with effectively managing regional tasks (e.g. clinician annual compliance course training, external client satisfaction survey process, yearly client report). Supervised Southwest regional executive and administrative team members.
Served as a valuable member of Executive Leadership and Management teams.
Created and managed educational courses and programs for an internal regional staff.
Planned and executed 10 C 15 regional recruiting retreats throughout the year for all levels of ER staff.
Completed various regional projects, e.g. Regional Medical Director Workshops, Grand Round Lecture Series, and Southwest Action Team Programs.
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Assistant Buyer Concept Purchasing
Cost-effectively purchased new and required products for Chili s restaurants and directed all steps necessary to save expenses without compromising quality. Negotiated comprehensive purchasing processes (e.g. sourcing, culinary testing, pricing, contracts, and product implementation), as well as negotiating and preparing purchase agreements, forecast analysis, and proper legal documentation between purchaser and product suppliers. Established formal processes and maintained communication among corporate office, culinary, distributors, franchisees, international distributors, and vendors.
Provided counsel to operational inquiries to resolve issues ranging from recalls to managing shortages.
Saved $250,000 on spices and maintained current pricing on olive oil despite volatile market conditions.
Directed largest Brinker contract for all non-alcohol beverage contracts, including Coca-Cola, Pepsi, Dr. Pepper, Ocean Spray, and Tropicana providers to Chili s, Macaroni Grill, On the Border, and Maggaino s.
Franchise Specialist (2002 C 2004)
Drove business growth by supporting 70% of the Pizza Hut franchise system and creating strong partnerships among the top 10 most profitable owners, 3,000 restaurants, and six corporate business directors to assist with product launches, pricing, and promos. Established and enhanced period reports providing financial and operational analytical data, and identified key areas of opportunity within restaurants on various business issues.
Planned and directed two annual national conferences averaging 3,000 attendees.
Achieved research / development back-of-house training to develop consistent production.
Appointed by Director of One System Restaurant Readiness to oversee five franchise customer support specialists which was instrumental in increasing overall productivity and effectiveness.
Served as the voice of the franchise community on six product committees, and designed appropriate processes for product execution, companywide communications, and training / development.
Franchise Operations Coordinator (2000 C 2002)
Gathered integral data, organized information, and disseminated four-period reports to assist franchisees in evaluating business strengths and weaknesses, along with conducting market-specific projects to define growth and feasibility of expansion. Supported Franchise Vice President, Director of Franchise Operations, and 12 Franchise Business Directors in building and sustaining profitable franchise relationships, including organizing team meetings and national PHI conferences.
Liaised among franchisees and PHI on all crises and sensitive matters.
Successfully eliminated unnecessary expenses by saving PHI $300,000 in bottom-line costs.
Participated among a core team to manage confidential and legal franchise business issues.
Redesigned and streamlined existing communication systems to achieve enhanced efficiency.
Human Resources Administrative Assistant (1999 C 2000)
Expertly coordinated calendars and provided daily business support for the Vice President of Field Human Resources and three nationwide Human Resources Directors, including managing all ongoing franchise system communications regarding product execution, training / development, recalls, and overall services for the Pizza Hut brand.
Achieved promotion to Franchise Operations Coordinator within eight short months.
Bachelor of Science in Public Administration University of Texas at Dallas
Project Management Certification Project Management Institute
Hiring Agent Name
I am currently seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.
I am excited to build a rewarding career with your company, and am confident that my broad range of professional skills can help to achieve your objectives. I can offer 11 years of solid experience in New Business Growth, Organizational Development, Franchise / Store Relations, Strategic Planning / Analysis, Project / Program Management, and Team Building / Training, and am well-versed in all facets of High-Volume Purchasing, Contract Negotiations, Sales / Marketing, and Policy / Procedure Development.
Throughout my career, I have excelled in progressive Executive Project Manager, Assistant Buyer, and Franchise Specialist roles for high-profile EmCare, Inc., Brinker International, and Pizza Hut, Inc., to name a few, whereas I led general operations and top-performing staff toward driving bottom-line results, improving brand awareness, and enhancing customer relations within competitive, multifaceted markets.
For example, as an Assistant Buyer for Brinker International, I cost-effectively purchased new and required products for Chili s restaurants and directed all steps necessary to save expenses without compromising quality. Within this role, I provided counsel to operational inquiries to resolve issues ranging from recalls to managing shortages, and ended up saving $250,000 on spices while maintaining current pricing on olive oil despite volatile market conditions.
As a Franchise Specialist for Pizza Hut, Inc., I created strong partnerships among the top 10 most profitable owners, 3,000 restaurants, and six corporate business directors and supported 70% of the company s franchises with product launches, pricing, and promos. During this time, I served as the voice of the franchise community, and designed appropriate processes for product execution, companywide communications, and training / development.
You will find me to be a profit-focused professional who can contribute a track record of organizing complex business initiatives, defining key priorities, and meeting targeted goals to maximize productivity and efficiency. For the sum of these aforementioned reasons, I believe I will prove to be an incredible asset to your company.
I look forward to hearing from you, and thank you in advance for your consideration.
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