qualification summary

results-driven manager eager to contribute expertise in driving operations, business development, p&l, and team building initiatives toward actively collaborating with a dynamic organization in maximizing bottom-line performance.

 

sales management / stock analysis / customer service / technical training

human resources management / operational management / supervision

business development / strategic planning / relationship management

recruiting, hiring & orientation / sales leadership / team building & motivation

career history

 

burlington coat factory, cincinnati, oh, indianapolis, in & louisville, ky

district manager, 06/2008 c 01/2009

• spearheaded the grand opening of 3 new stores in 3 distinct locations and boosted regional customer service scores and overall company reputation.
• personally directed the professional success of new managers with thorough operations training and succinct professional development.
• demonstrated exemplary leadership attributes in directing business development efforts, developing, and implementing strategic plans that built a lucrative store units.
• leveraged proven sales management abilities to drive business generation programs, achieving superior sales results; performed expense management and operations oversight.
• collaborated with colleagues to exchange information such as selling strategies and marketing information aimed at acquiring more accounts.
• interacted with customers to discuss their needs and to explain how these needs could be met by specific merchandise.

 

store manager, 05/2002 c 06/2008

• consistently surpassed store sales objectives, payroll expenses and time lines, and gross margin plan; quickly promoted to district manager.
• merged proven sales and marketing talents to direct business activities and utilized tools and objectives that improved sales performance and rankings.
• applied an in-depth understanding of public relations to consistently acquire and retain new clients in the highly competitive sales industry.
• secured consistent levels of referred and repeat business from a vast client base through successful store management, internal networking, consultative sales, and communication.
• supported the operations manager, merchandise manager, and floor managers to ensure store exceeds company standards.

 

 elder-beerman stores corporation, dayton, ohio

store manager, 08/2001 c 05/2002

• excelled at managing of area sales managers, human resource manager, loss prevention manager, department heads, and 80-member associate team.
• demonstrated extensive experience in the retail industry with a proven track record in business development, multi-store management, market positioning, and client relations.
• long-respected for advanced abilities team building and employee development, establishing high performance teams that consistently exceed sales and customer service objectives.
• displayed a collaborative work ethic, proficiency in forecasting needs, and a superior level of leadership, adaptability, and initiative.
• delivered consistent contributions to elevate sales volume, revenue gains, and market share through exemplary sales management skills.

 

assistant store manager, 06/2001 c 08/2001

• quickly promoted to store manager after 2 months of successful operations.
• applied an in-depth understanding of stock and sales analysis combined with strong knowledge of forecasting demand, competition analysis, and product lines.
• tracked retail sales at the customer level, forecasting, point of sales analysis, vendor margin inventory matching goals based on sales forecasts, competition comparisons, adjustments, and pricing schedules.
• directed the success of lead and directed area sales managers, human resource manager and 145-member associate team.
• demonstrated exemplary leadership attributes in directing business operations efforts in and oversaw all aspects (business, financial, and operations) of an established business.

 

area sales manager, 04/1999 c 06/2001

• facilitated sales operation within misses better sportswear, men s department, and home goods store. 
• managed 12 to 25-member associate team on company standards and directives. 

 

human resource manager, 03/1996 c 04/1999

• supported the store manager with human resource policy administration functions including determining candidates by way of interviewing and selecting eligible candidates.
• processed payroll, timekeeping records, and benefit administration functions.

 

shoe department manager, 04/1995 c 03/1996

• oversaw shoe sales management of women s, men s, children s and athletic shoes departments. 

 

additional experience

 

store manager for us shoe c specialty footwear division

store manager for the kobacher company c dba picway shoes

floor manager for service merchandise

 

 

 

 

 

 

 

 

 

 

 

april 15, 2011

 

<<first name>> <<last name>>

<<title>>

<<company>>

<<street address, suite #>>

<<city, state zip code>>

 

 

dear <<courtesy>> <<last name>>,

i am writing to express my genuine interest in your current opening for a <name of the position>; therefore, please allow me to submit my resume for your review. having been in sales for the past 15+ years, with continued success in meeting the needs of my clientele, i am confident that i can make a valuable contribution to your organization's future projects and initiatives. my experience consists of thorough sales management analysis that is transferrable to any industry.

as indicated in the accompanying resume, i bring you a positive and energetic work approach and an exemplary blend of talents in the areas of sales, business development, operations management, client relations, revenue growth, and management. to compliment these qualifications, i offer an unwavering commitment to providing stellar customer service and dealing directly with clients as a front-line company representative, keeping in mind to remain accessible to clients at all times while simultaneously exceeding goals.

to date in my career, i have held progressively responsible positions based on a demonstrated ability to meet and exceed established goals and manage personnel. i take great effort in building strong, positive interpersonal relations. my professional history produced an aptitude for strategically indicating complex problems and reviewing related information to develop and evaluate options and implement sales solutions. as a sales management professional, i utilize both theoretical and negotiation skills to consistently secure increases in revenue, and these same skills can produce lucrative results conducive to accomplishing your overall organizational missions and goals.

once you have reviewed my qualifications, i welcome further discussion about how i can contribute my assets to your organization. i would like to interview with you during a time convenient and until then i am available to answer any questions you may have.

 

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy

enclosure