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yyyyyy x. yyyyyy                          0000 xxxxxx xxxx , xxxx , xxxxx 00000



astute professional with a ba in retail management and an as in fashion merchandising. significant expertise in sales, marketing, promotions, management, client relation, and administrative tasks.

career profile

solid administrative ability, leadership, and writing skill; leader of multifunctional teams with a variety of individual tasks. ~ listen to clients attentively to determine the best way to meet client needs with the appropriate level of concern and clarity ~ skilled in analyzing sales information and preparing reports to determine or maintain record of financial activities ~ vast knowledge of office management systems and protocol in accordance with the common office procedures and established standards ~ professional and tactful communicator; build beneficial relationships with customers and staff.

professional experience


macy's • natick, massachusetts                                                      01/08 to present

cosmetic counter manager

  • engage in high quality client relations by promptly responding to inquiries and complaints.
  • determine the demand for products and identify potential customers.
  • cultivate strategies with the goal of maximizing profits and share of the market while ensuring customers remain satisfied.
  • prepare advertising and promotional material to meet and exceed sales goals.
  • mentor and direct the success of new and underperforming personnel by directing focus toward sales metrics; encourage performance among sales personnel.
  • spearhead company events focused on promoting new items, marketing credit lines, and finding new ways to attract consumers.


victoria's secret • marlboro, massachusetts                                              10/06 to 12/07

assistant manager

  • trained and evaluated personnel in sales and marketing tasks; advised of methods to increase effectiveness and efficiency of sales approach.
  • instructed staff on how to handle difficult and complicated sales.
  • inventoried stock and reordered when inventory dropped to a specified level; kept records of purchases, sales, and requisitions.
  • reviewed inventory and sales records to prepare reports for management.
  • coordinated advertising campaigns and sales promotions, and prepared merchandise displays and advertising copy.
  • planned and prepared work schedules and kept records of employees' attendance.


ann taylor loft • acton, massachusetts                                                    09/05 to 10/06        

assistant manager

  • mentored and directed the success of 6 associates.

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yyyyyy x. yyyyyy                                                                                       page 2 of 2


ann taylor loft • acton, massachusetts (continued)

assistant manager

  • remained aware of customer activity throughout store; performed loss prevention.
  • planned and erected commercial displays and completed merchandising tasks.
  • ensured receipt of accurate inventory and requisitioned as necessary.


talbots • acton, massachusetts                                                               01/04 to 08/04       

sales associate/cashier

  • maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.


guild of st. agnes elementary school • ayer, massachusetts                        02/98 to 08/04 

assistant teacher

  • carried out therapeutic regimens such as behavior modification and personal development programs.
  • presented subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods.
  • tutored and assisted children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.


b.a., retail marketing management, may 2005

johnson & wales university providence, rhode island

a.s., fashion merchandising, may 2003

johnson & wales university providence, rhode island

internship, cladding's boutique providence, rhode island


alpha kappa alpha sorority incorporated















yyyyyy x. yyyyyy                          0000 xxxxxx xxxx , xxxx , xxxxx 00000



hiring agent name


company name


city/state/zip code




i am expressing a genuine interest in obtaining a challenging career opportunity as a <name of position>. as i submit my resume for your review, please notice the diversity in my ability and experience.


as demonstrated in the accompanying resume, my professional qualifications include sales, marketing, promotions, management, client relation, and administrative tasks. i have effectively applied my skills and knowledge toward the completion of a bachelor of arts in retail management and an associate of science in fashion merchandising. to complement this background, i offer 3+ years of assistant management experience.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.


in advance, thank you for your time and consideration.







yyyyyy x. yyyyyy














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