yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
productive, quality-oriented administrative and paralegal professional eager to contribute exceptional customer service, office management and operations skills in a challenging assignments.
ø over 13 years of administration, customer service and office experience.
ø license in communications and journalism.
ø focus on productivity enhancement and meaningful cost control.
ø record of progression to assignments of increasing authority and responsibility.
ø wide-ranging project and general operations background.
ø strength in documentation and recordkeeping.
ø well-versed in maves system and ms office suite applications.
ø skilled in policy/procedures and process improvement.
ø comprehensive grasp of business and office management.
ø outstanding communications and presentation skills.
ø expertise in providing support to senior management and clients.
ø well-organized multi-tasker with strong detail orientation.
ø bilingual proficiency in english and spanish.
ms office suite, maves system
halls warehouse, edison, nj 2006 - 2010
customer service representative
processed daily orders, schedule pickups and deliveries, update inventory and answer customer questions.
tracked and controlled warehouse merchandise.
assumed reception duties.
gained expertise in use of advanced business software applications.
sears, watchung, nj 2001 - 2006
processed new merchandise form truck unloading to departmental and sales floor distribution.
displayed products, assisted customers, performed cashier duties and replenished planograms.
coordinated with marketing in merchandise clearance and sale price signage.
skybeep international, city, el salvador 1997 - 2001
routed customer calls to call center and sent messages to customer pagers.
multimodal dangerous goods transportation course, 2009
microsoft office suite course, 2008
english as a second language course, 2008
universidad centroamericana jose simeon canas, city, el salvador
license, communications & journalism year of graduation
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