Dynamic Human Resources Professional eager to contribute exemplary administrative, employee relations, and training & development skills toward supporting the employer in optimizing performance.
Significant experience in hiring, orientation, records management, cultural/workplace diversity, conflict resolution, EEO, safety and regulatory compliance, and policy/procedure development.
Proven success in interpreting and enforcing employment laws, explaining and administering benefit plans, and achieving positive employee relations, vital to maximizing retention.
Resourcefully analyze, develop and execute administrative policies and procedures to streamline operations and optimize efficiency.
Extremely versatile with an impressive ability to quickly master new roles, environments, tasks, software, and responsibilities.
Display a collaborative work ethic and a superior level of adaptability, initiative and self-management.
Excellent ability to work both independently and collaboratively, maintain confidentiality of files and documents, and leverage discretion and sound judgment in daily endeavors.
Strategic Business Partner with considerable expertise in recruitment, new hire screening and orientation, training/development, conflict resolution, and HIPAA and COBRA compliance.
Gene B. Glick Company, Inc., Indianapolis, IN, 2006 to 2009
Human Resources Administrator
Handled all human resources activities for multi-housing property management company.
Educated, advised and trained new managers in corporate HR policies and procedures.
Structured, established and administered programs for applicant background checks and drug screening.
Contributed to employee benefits administration and conducted open enrollment meetings.
Prepared and maintained HR documentation for 500+ employees including payroll data, performance evaluations, training progress, terminations, and grievances.
Participated in coordinating online benefit enrollment system which significantly streamlined and simplified enrollment process.
Oversaw complete staffing operations by driving recruitment efforts, creating and posting job vacancies, screening applicants, selecting candidates, and facilitating orientation procedures.
Posted available job opportunities on company's Intranet and website as appropriate.
Accurately processed unemployment claims and Workers Compensation documentation.
Proactively served as Campaign Coordinator for annual United Way campaign by scheduling meetings, directing fundraisers, and tracking donations.
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Professional Experience continued
Moe and Johnny's Sports Bar, Indianapolis, IN, 2003 to 2006
Trainer / Bartender / Server
Leveraged considerable human resources knowledge and expertise to continually assess HR programs and processes, identify and recommend improvements, and steer compliance with health, safety, and regulatory requirements.
Trained, coached, motivated and mentored employees, consistently emphasizing team cohesiveness, productivity, accountability, and delivering top-notch customer service.
Created and administered full-scope staff training programs including training aids and materials.
Buca di Beppo, Indianapolis, IN / Nashville, TN, 1999 to 2003
Assistant General Manager / Certified Corporate Trainer
Spearheaded efficient and cost-effective daily restaurant operations with a focus on administrative and human resources functions.
Recruited, hired, trained, coached, scheduled and supervised approximately 50 employees, effectively inspiring, empowering and guiding staff to exhibit peak levels of productivity.
Applied dynamic talents in conflict resolution toward facilitating excellent employee relations and a cooperative workplace climate.
Conducted regular employee performance evaluations, provided constructive feedback, and determined salaries.
Don Pablo's, Indianapolis, IN, 1995 to 1999
Assistant Manager / Certified Corporate Trainer
- Demonstrated exemplary leadership capabilities in overseeing inventory control, purchasing, budget administration, marketing, and daily business operations for restaurant having staff base of 50+.
- Steered new hire training and orientation, diligently explaining company policies and procedures, devising work schedules, resolving conflicts, and negotiating compensation.
Master of Science in Management, Indiana Wesleyan University, Indianapolis, Indiana, 2006
Bachelor of Arts, Indiana University, Indianapolis, IN, 2003
PHR (Professional in Human Resources) Certification
Human Resources Certification C Purdue University, Indianapolis
Society for Human Resource Management
Indiana Society for Human Resource Management
Dallas Human Resources Association
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