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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000




Senior-Level IT Director eager to contribute exceptional strategic planning, personnel leadership, and project management expertise toward supporting a global organization in optimizing bottom-line performance.


Qualifications Profile


         Dedicated, perceptive and visionary, offering outstanding capabilities in project management, information security, team leadership, technology management, and process improvements.

         Adept at business system analysis, vendor negotiations and management, quality assurance, application deployment, infrastructure support and management, and IT strategic design.

         Excel in IT policy and procedure development, applying SDLC methodology, and Point of Sale (POS) implementation; experienced in driving conversion of legacy application to a .NET application and possess considerable talents in infrastructure design and implementation.

         Results-driven leader who effectively develops, motivates and leads top-performing personnel.

         Significant strengths in analysis and management of business-critical information systems, networks, disaster recovery strategies, and contingency plans.

         Proven track record of transforming unsystematic and disordered IT departments into efficiently-performing organizational units.


Professional Experience


Papa Murphy s International, Vancouver, WA,  2003 to 2009

Vice President, Information Technology

         Awarded promotion to spearhead IT portfolio management through seamless coordination of information technology projects and driving strategic IT direction of a national retail organization.  

         Applied dynamic leadership talents toward directing, motivating and supervising staff in effectively sustaining network infrastructure, corporate systems, WAN, and all associated systems.  

         Steered PCI compliant network program and resourcefully redesigned company s custom sales reporting software.

         Cost-effectively prepared, tracked and managed capital and departmental budgets.

         Project-managed ERP conversion, consistently ensuring adherence to timeline, quality and cost parameters.

         Demonstrated sharp project management strengths in directing national POS implementation including full support for front and back of house and above store.

         Proactively served as Project Sponsor for implementation.

         Championed complex server upgrade from stack to Blade server and VMware installation.


Director, Information Technology

         Navigated daily operations related to network infrastructure, data warehousing, web development, budget administration, and IT security for all internet-based connections.

         Successfully orchestrated entire infrastructure rebuild while overseeing and ensuring flawless customer technical support.

         Expertly served as Project Manager on new voice and data systems and for two-phased server infrastructure upgrade.





Professional Experience continued                                                           Gary Trobaugh ~ Page 2 of 2


         Won Chairman s Award for successfully completing comprehensive field equipment deployment.

         Relied upon for guidance and leadership on POS, field operations and corporate communications technology upgrades, enhancements, and procurement. 


Orcom Systems, Bend, OR,  2000 to 2003

Business Analyst

         Leveraged keen critical thinking abilities toward analyzing, reviewing, and documenting test systems for custom modifications to E-CIS billing system for multi-state utility companies.

         Exhibited advanced skills in SDLC methodology to prepare system modifications.

         Diligently provided onsite and offsite support and system training to customers.

         Performed extensive quality assurance testing and prepared and presented associated reports.


NeoCon Associates, Bend, OR,  1999 to 2000

Information Systems Director

  • Exercised considerable versatility to provide in-depth business analysis and IT project management for companies preparing for public offering or acquisition.
  • Actively partnered with existing Information System team or replaced IS management until recruitment of permanent staff.
  • Provided leadership and recommendations in data security, capacity planning and intrusion/threat prevention.


Prior background includes:

IS Director for Blue Chip Development Company, Bend, OR

Network Administrator for Indiana University Medical Center, Indianapolis, IN

Healthcare Food Service Director for Aladdin Food Services, Columbus, OH




Master s of Business Administration, University of Dayton, Dayton, Ohio


BS Degree in Management (Restaurant, Hotel and Institutional Management), Purdue University, West Lafayette, Indiana


Technical Expertise


Microsoft Exchange SQL Server 2003 Microsoft Project and Project Server  Microsoft Office Suite MAS 90 Crystal Reports Time Star Abra HR Windows XP and Vista SharePoint Web services IIS 6.0 Linux 3com Juniper VoIP Terminal Server   RDP Active Directory AS/400 ERP conversions


Professional Associations


Member, (ISACA) Information Systems Audit and Control Association


Member, Project Management Institute



Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000












Hiring Agent Name





Dear ______________:


Are you seeking a results-focused, solutions-oriented IT Director to support your company in maximizing performance?  I am currently exploring new opportunities, and am interested in joining your team.  To acquaint you with my qualifications, I m submitting my resume for your review.  In advance, thank you for your time and consideration.


As demonstrated, I offer exemplary industry and academic credentials, and seasoned experience in driving technology-driven business solutions which streamline and expedite operations and capture measurable cost savings. I excel in project management, team building and leadership, strategy planning, and IT architecture management.  I also possess first-rate communication skills vital to determining and responding to client needs and forging effective vendor relationships.


As a member of your leadership team, I will consistently exhibit dedication to playing a large role in achieving and surpassing goals.  I am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.


Professional regards,




Yyyyyy x. yyyyyy

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