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yyyyyy x. yyyyyy

(xxx-xxx-xxxx •



solutions-focused leader eager to offer 16 years of progressive experience within wide-ranging administrative support roles toward optimizing an employer s success, including contributing talents in credit / collections, payroll management, staff training / development, and process improvement.



profile of qualifications


         integral leader who analyzes and interprets high-volume credit and collections data to maximize revenue in coordination with key objectives, along with streamlining processes to increase overall efficiency and productivity.

         excellent communicator who builds solid relationships with c-level executives, business professionals, and staff.

         goal-driven team player who oversees companywide benefits administration and large-scale payroll processes.

         ambitious self-starter who plans, prioritizes, and manages tasks to optimize workflow and enhance operations.



key areas of expertise


credit / collections                        payroll / as400 system                 government billing                          accounts receivable

credit / account analysis             benefits administration                regulatory compliance                   process improvement

credit lines establishment          human resources support           property tax coordination             administrative support



professional synopsis


praxair, inc., danbury, ct                                                                                                                                                  2002 c present


credit & collections (2005 c present)

         utilize broad scope of industry knowledge and dynamic business acumen toward overseeing accurate credit analysis and comprehensive collections for 520 accounts, including reviewing d&b and establishing credit lines.

         evaluate accounts for adl problems and holding orders to consistently ensure seamless collections operations.


~ achieved a competitive sra award for excellence in collections. ~


property tax coordinator / government billing administrator (2002 c 2005)

         strategically steered tax administration by billing customers for property tax on rental equipment owned by praxair, including liaising among customers to provide necessary tax documentation and explanation of charges.

         directed weekly and monthly billing of products used by the government, and handled all month-end closings.

         optimized operations efficiency by reviewing and entering customer contracts into a high-volume database.


~ attained a prestigious sra award for excellence in government billing. ~


tyree organization, brookfield, ct                                                                                                                                    1999 c 2002


accounts receivable coordinator

         designed and implemented all accounts receivable procedures for this newly created position, including organizing petty cash processes encompassing distribution and usage tracking of weekly cash amounts using as400 system.

         coordinated payroll functions using as400 system, and trained staff members in proper usage of as400 system.

         conducted weekly accounts receivable meetings with senior-level staff to discuss key collection strategies and status.

         created and compiled accounts receivable history logs with detailed account histories, customer call logs, credit letter classifications, and account status.


~ received approval from cfo upon implementation of a / r history log to benefit managers. ~

~ consistently achieved completion of monthly invoice input at least three days ahead of schedule. ~

~ streamlined company accounting practices noted by regional coordinator as crucial improvements. ~


chancellor park of laurelwood, ridgefield, ct                                                                                                             1998 c 1999


marketing administrative assistant / move-in coordinator

         drove operations productivity by providing administrative support to campus executive director and marketing director, including effectively maintaining and utilizing reps software to manage all marketing department needs.

         expertly prepared leases and other legal documentation for future and existing residents, along with coordinating various new resident move-in and departure activities with individual moving companies and chancellor park staff.



resume • page two

(xxx-xxx-xxxx •




professional synopsis (continued)


chancellor park of laurelwood, ridgefield, ct (continued)                                                                                     1998 c 1999


marketing administrative assistant / move-in coordinator

         compiled weekly marketing reports highlighting occupancy percentages, potential residents, and sales projections.

         maximized bottom-line results by marketing the community through the delivery of innovative property tours.


~ recognized by senior staff for detailed event planning and flawless special events coordination. ~

~ boosted profits by planning special events (e.g. seminars, luncheons, festivals, information sessions). ~


cablevision of connecticut, norwalk, ct                                                                                                                         1994 c 1998


supervisor of general services

         applied strong leadership talents toward supporting daily operations for up to 15 corporate facilities, including directing maintenance staff, planning and prioritizing workflow, and coordinating multi-department service requests.

         cost-effectively negotiated facilities-related contracts while establishing and maintaining multiple vendor accounts.

         organized all department paperwork (e.g. deeds, registrations, insurance) for fleets of up to 80 vans and vehicles.


~ received a pride in performance award on seven occasions. ~

~ reduced company costs by $30,000+ via aggressive vendor negotiations. ~

~ led new business projects for five facilities, including handing acquisitions and evaluation of contractor

bids, preparation and submission of corporate requisitions, and supervision of all construction personnel. ~





katherine gibbs secretarial school (dean s list)                                                                                                                        1992
































yyyyyy x. yyyyyy

(xxx-xxx-xxxx •










hiring agent name


company name


city/state/zip code




i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.


i am excited to build a rewarding career with your company, and am confident that my professional skills can help to achieve your objectives.  i offer 16 years of solid experience in multifaceted financial, administrative, and operations support roles, and demonstrate expertise in credit / collections, accounts receivable, payroll / as400 systems, staff training / development, benefits administration, and process improvement.


currently, within a credit / collections role for praxair, inc., i utilize my broad scope of industry knowledge and dynamic business acumen toward overseeing accurate credit analysis and comprehensive collections for 520 accounts, including reviewing d&b and establishing credit lines.  within this position, i evaluate accounts for adl problems and holding orders to consistently ensure seamless collections operations.  during this time, i achieved a competitive sra award for excellence in collections.  as this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience and career highlights.


you will find me to be a solutions-focused professional who can contribute a track record of organizing and implementing strategies to improve business performance while defining key priorities and meeting targeted goals.  in addition, i can plan and coordinate high-volume administrative projects and manage large-scale data / records within fast-paced, deadline-oriented environments while streamlining processes to increase productivity, efficiency, and quality.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your company.


i look forward to hearing from you, and thank you in advance for your consideration.






jacqueline hartmayer

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