Customer-focused and highly productive professional eager to contribute exceptional communication, interpersonal and organizational strengths toward supporting a dynamic company in optimizing sales performance and profitability.

 

 

         Reputation for flexibility, resourcefulness, and the ability to quickly adapt to new roles, environments, technologies, and responsibilities.  

         Excel in cultivating, nurturing and maintaining strong relationships vital to optimizing business development and retention.  

         Self-directed and dependable; capably work autonomously without supervision.

         Highly respected for integrity, decisiveness, sound judgment, and team-building talents.

         Consistently strive to establish a cooperative climate across multiple departments, and identify opportunities which will result in long-term benefits for the employer.

         Possess polished analytical, prioritization, problem solving, and multi-tasking skills.

 

 

Technical Support and Sales, Scicom, Tampa, FL, 2008 to 2009

Sales Associate, Sprint, Wyncote, PA, 2007 to 2008

Administrative Assistant, Elders Counseling Group Inc., Jenkintown, PA, 2006 to 2008

Wireless Specialist, S.C. Kiosks Inc., Tampa, FL, 2004 to 2006

Technical Support and Customer Service, Nokia/Pro Staff, Tampa, FL, 2003 to 2004

Sales Associate, T-Mobile, Tampa, FL; Cingular Wireless, Brandon, FL, 2000 to 2003

Sales Counselor, Circuit City, Tampa, FL, 1999 to 2000

Assistant Manager, Tim's Racquet Inc., Jenkintown, PA, 1995 to 1999   

 

Highlights:

         Received two Excellence Awards at Scicom for providing exemplary customer service and support toward phone registration and technical issues, and proactively facilitated sales of new phones and accessories.

         Leveraged solid product knowledge to assist Sprint customers in selection and purchase of wireless products and services such as phones, wireless internet cards, minute rate plans, and additional premium services.

         Efficiently performed full spectrum of administrative functions such as billing, bookkeeping, filing, answering telephones, and control of office supply inventory for Elders Counseling Group.

         Spearheaded phone kiosk operations in a Sam s Club, assisting customers in choosing wireless carrier, phone and rate plan, as well as satellite television, and high-speed Internet.

         Applied dynamic rapport-building skills and technical acumen toward driving sales for Circuit City via Wireless Phones and Advanced Consumer Electronics departments.

         Advanced from roles as retail sales associate and tennis racquet restringer to overseeing daily business operations at tennis shop inclusive of merchandise ordering, training new hires, and delivering customer service and sales.