xxx-xxx-xxxx yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
yyyyyy x. yyyyyy
solutions-focused, motivated professional eager to contribute bookkeeping, computer and client servicing skills toward actively supporting a progressive organization in optimizing performance as a key staff member.
offer extensive experience in bookkeeping, with comprehensive customer service background.
effectively develop and implement targeted action plans to maximize productivity, efficiency and profitability.
successfully supports top-performing teams committed to providing superior service.
dynamic communication, presentation, relationship building and problem-solving abilities.
excel at interacting with broad populations including senior management, staff and clients.
highly versatile; quickly master new roles, responsibilities, technologies, and environments.
facilitate smooth communication between staff and senior personnel and expedite workflow to attain goals.
customer service representative - computer sciences corporation (csc), barbourville, ky 2009-present
apply advanced communication and interpersonal relation skills toward responding to customer telephone inquiries, providing accurate data and troubleshooting issues.
consistently meet call center goals, with srong focus on optimizing performance, productivity and efficiency.
demonstrate solid computer skills in effectively manuevering around the system.
utility, horizon milling (cargill, inc.) - lake city, mn 2007-2009
contribute dynamic organization skills in performing various daily functions supporting enterprise-wide operations, including completing documentation and performing general maintenance on rail cars and other machinery.
maintain full accountability for cleaning empty rail cars, switching loaded rail cars out and bringing in empty ones, bagging up wheat germ and palletizing, blowing down and vacuuming designated floors.
shift leader, kwik trip, inc. - stewartville, mn 2006-2007
applied solid accounting abilities toward completing daily bookkeeping activities, including bank deposits.
relied upon to oversee and supervise daily store operations in store leader s absence.
steered cashier duties and product/supply ordering.
provided superior customer service and satisfaction by promoting a positive, welcoming environment.
spiceblend / packaging, food service specialties - red wing, mn 2002-2005
resourcefully assisted with mix room duties when necessary and relieved co-workers for breaks, demonstrating solid knowledge of various departments.
carefully weighed out ingredients for selected daily batches, packaged product from line and palletized and participated in physical inventory.
accounts payable specialist, crenlo, inc. - rochester, mn 2001-2002
proficiently performed daily accounts payable duties including weekly check runs.
entered invoices into system from the rochester, mn and florence, sc facilities and filed them accordingly.
exhibited strong communication and bookkeeping skills in answering vendor phone calls and reconciling accounts with them; served as a member of the ap unmatched team.
actively assisted accounts payable supervisor and participated in physical inventory.
associate degree - rochester community and technical college (rochester, minnesota), 1998-2000
microsoft applications, office equipment, computers
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