Dynamic, educated and ambitious recent Masters in International Business Graduate, eager to integrate broad based work experience, advanced education and business savvy into a leadership role within a progressive international organization. Core competencies include:
Business Development and Sales
Client Account Management
Strategic Planning and Execution
Train and Mentor Staff
Drive Process Improvement Strategies
Develop Measurement Metrics
Asia Business and Management
Stay at Home Mother 2000 to Present
Dedicated these years to raising my children, handling all household duties including finance management, scheduling, volunteer work and community involvement.
Verizon Wireless, Richmond, Virginia - Retail Sales Representative 1999 to 2000
Drove business development efforts for wireless products and services; effectively managed client inquiries and complaints, and established rapport to successfully cross-sell services.
Assisted in the management and tracking of store inventory, produced monthly activity reports, and provided ongoing systems and technical support.
Received the Individual Excellence Award for outstanding sales results.
First National American Bank, Richmond, Virginia - Marketing Analyst 1998 to 1999
Oversaw the coordination of retention strategies for credit card products; spearheaded the development of collateral materials, monitored promotional activity, and tracked performance metrics.
Developed research strategies to identify consumer and market trends, created comprehensive reports for senior management, and developed an innovative tracking database to monitor activity.
Fiji Industries Limited Suva, Fiji 1994 to 1997
Marketing Manager 1997
Maintained accountability for the local and export cement and lime dispatch products; developed solid working relationships with export clients in Tahiti, American Samoa, Tuvalu, Tonga, and Western Samoa.
Processed export orders, answered client inquires and oversaw day to day activities for 16 members of the Sales and Marketing Team.
Collaborated with manufacturing department to develop a new 40 kg cement packaging bag for a key clients, and coordinated all marketing plans and promotional exhibits to drive sales activity.
Managed all staff recruitment, performance measurement and training; provided ongoing mentoring to drive performance goals and support company goals for excellence.
Assistant Marketing Manager 1995 to 1996
Spearheaded the design and development of a Total Quality Training Program for mid- level management staff and front-line staff, resulting in a better trained team, and increased customer satisfaction.
Managed escalated customer service issues, managed debtor control issues, and provided administrative back-up for export sales reports, shipping, customs inquires and bank transfers.
Management Trainee 1994 to 1995
Gained significant experience in analyzing administrative and information systems, and provide recommendations for process improvement activities.
Managed pilot program to decentralize accounting services, and provided oversight for the payroll processing system.
University of Melbourne, Melbourne VIC, Australia - Master International Business, 2009
Charles Sturt University, Albury NSW, Australia - Bachelor of Business, Marketing, 1993
University of South Pacific, Suva Fiji Islands - Foundation Social Science, 1988
Dear <Name Here>,
I have enjoyed much success in my career as a Business Development and Marketing Leader, and am ready for additional responsibilities and challenges. Please accept this letter and the attached resume as application for the position of <position here>. I am convinced after reading the description for this position on <location of job ad here>, that I am the ideal candidate for the job.
I have an excellent track record of cultivating business relationships and executing sales and marketing plans. According to the job description for <position here>, you are seeking someone with the ability to <choose something from the job description here>. I am well versed in <specific here> and know that I could be an integral member of your team.
In addition, I am a highly effective leader with the ability to drive employee performance initiatives and lead organizations to exceed expectations for success. I have recently completed my Masters Degree in International Business and am eager to integrate my education and experience into a leadership role with a progressive organization.
As a proven leader, I believe it would be mutually beneficial for us to meet. I will contact you soon to arrange for an interview. Should you require any additional information, I can be contacted at the phone numbers listed above.
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