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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx (home)

(563) 542-4506 (cell)

country of citizenship: united states

ssn: xxx-xx-xxxx


job announcement#:

position title: entry-level analyst



core competencies


political science, global politics, international affairs, research, analysis, information gathering, problem solving, project management, communications, consulting, administrative, technology, database management, client relations, customer service, sales, marketing, materials development


work experience

march 0000 xxxxxx xxxx , xxxx , xxxxx 00000

hours per week:


supervisor name:        ; phone:        ; permission to contact:

customer service representative                                          

proficiently research, analyze and troubleshoot customer issues to provide solutions-focused strategies for addressing needs and resolving problems related to claims processing within the pharmacy sector.  contribute comprehensive knowledge of varied health plans toward working with pharmacy clients throughout scope of claims processing.


may c august 0000 xxxxxx xxxx , xxxx , xxxxx 00000

hours per week:


supervisor name:        ; phone:        ; permission to contact:

sales support clerk (seasonal concurrent with academic pursuits)

successfully defined, developed and executed targeted strategies to drive business development and competitive leveraging within the higher education sector for global publishing leader with $6.8b annual revenue. took the initiative to obtain thorough knowledge of product offerings to optimize job performance. conducted extensive research of target institution academic programs/course offerings and contacted clients to verify product use and generate account information updates, providing vital tools for determining and capitalizing on sales opportunities; efficiently developed and recorded territory sales plans in sales information system. applied sharp organization and project management skills toward consistently achieving account planning quality standards and deadlines.




yyyyyy x. yyyyyy                                                                                                                                    page 2 of 2



mcgraw-hill companies, inc. continued



additionally spearheaded marketing initiatives instrumental to boosting market presence/penetration. resourcefully generated marketing information from multiple sources and created innovative flyers supporting new product launches.  actively participated in focus groups for upcoming products.


march 2003 c december 2004

march 2000 c march 2002


dubuque and galena ia 

hours per week:


supervisor name:        ; phone:        ; permission to contact:

crew member

provided world-class customer service in taking/processing orders through direct front counter and drive-through window. efficiently coordinated and managed food prep responsibilities to maximize productivity in fast-paced, time-sensitive setting.




marquette university, milwaukee, wi

degree: ba, political science c global politics (history minor)

earned: december 2008  

gpa: 2.562/4.0 scale

credits earned: 132


technology skills


systems: windows xp/vista

software/applications: ms word, ms powerpoint, ms excel, ms outlook, photoshop

web:  blogs, search engines, research, and various media/file formats




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