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yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
Food and Beverage Industry
Well-rounded and dependable professional with 18 years experience seeks new
challenge and opportunity to apply consummate skills as a Restaurant Manager.
♦ Key areas of Expertise ♦
Business Operations
Food & Beverages Services
Sales Techniques
Strategic Marketing
Inventory Control/Purchasing
Personnel Management
Leadership and Training
Customer Service
Forecasting/Cost Control
Profit & Loss
Wine Presentations/Tastings
Special Events & Promotions
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Professional Profile
Escalate business development through strategic sales, marketing, inventory management and cost control which increases productivity and revenue growth; exceed goals and objectives
Self motivated multi-tasker with expertise in food and beverage business operations and personnel management; recruit, hire, conduct employee evaluations, and maintain schedules
Results driven Certified Corporate Bar Trainer; skillfully train and motivate team players, promote new products, and conduct wine tasting
Organized and detail-oriented; experience in advertising, sales forecasting, and financial reports including profit and loss statements
Communicate technical and complex information easily and concisely; perform staff meetings, presentations, and coordination of special functions/promotions; ensure exceptional customer service
Proficient in Computer Skills?
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Employment History
General Manager 2008 C 00/2010
The Olde Pink House ▪ Savannah, GA
Successfully directed team of two Managers and six Maître d'; increased business development and revenue through efficient management of Front of House (FOH)
Coordinated weekly team meetings to review sales details, forecasts, and upcoming events; performed wine tastings each week for all service staff
Demonstrated superior personnel management skills; recruited, hired, trained, conducted employee evaluations, and scheduling for 80 FOH team members
Key player in maximizing productivity and sales; escalated team development through ongoing training
Ensured and maintained quality customer service; supervised guest services and established strong customer relations
Skillfully managed all purchasing including beverages, linens and china; maintained inventory and cost control
Sales Representative 2006 C 2008
Critz Buick and GMC ▪ Savannah, GA
Promoted and featured new and used cars to prospective clients through strategic sales techniques; processed credit applications and insurance
Consistently demonstrated exceptional customer service
Maître d' 2001 C 2006
Garibaldi ▪ Savannah, GA
Head Server managing the floor; maintained schedules of FOH team members, provided training, opened and closed the restaurant, secured cash, and provided inventory control
Escalated business development through strategic marketing techniques; targeted various hotel and businesses
Bartender 2000 C 2001
Olive Garden ▪ Savannah, GA
Served as Certified Corporate Bar Trainer; conducted staff training for new restaurants
Effectively controlled bar inventory and ordered supplies; maintained bar staff schedule
Promoted products through wine presentations and samplings; ensured superior customer service
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Previous Employment
Server/Bartender, Shellhouse ▪ Savannah, GA 1999 C 2000
Co-Owner/Server/Bartender, Coach s Corner ▪ Savannah, GA 1996 C 2000
Server/Bartender, Garfield s Restaurant ▪ Savannah, GA 1992 C 1996
Server, American Pie ▪ Savannah, GA 1990 C 1992
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Education
Certified Corporate Bar Trainer DATE
School ▪ City, State
What other Education (besides high school) or Professional Development/Seminars/Training do you have?
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