career objective                              

results-driven software specialist eager to contribute consulting, implementing, and training skills toward supporting the employer in optimizing operational performance

profile                                                

ø  offer numerous years of progressive software experience with expertise in the medical and insurance fields

ø  extensive background implementing new systems and training personnel; regularly travel nationally and conduct on-site instruction, open to international projects

ø  proficiently evaluate existing procedures and develop solutions to increase efficiency

ø  dynamic communication, presentation, and relationship management skills

ø  consistently achieve critical deadlines while maintaining high quality standards

ø  proactive team player equally effective in independent and collaborative environments

ø  author of taar report publications including create a useful agency training program, take control of the renewal marketing process, and establish effective invoicing workflows

professional experience                

h&r medical management, multiple locations                                                                                                                            2003 c present   

it manager

         successfully manage and maintain network for mri centers and a medical scheduling facility in santa ana, brea, westlake, and sacramento, california

         effectively identified and implemented innovative scheduling software program to achieve a paperless office; assisted in instituting a large scale phone system conversion

         ensure that personnel understand how to properly utilize systems; train staff and provide guidance

         additionally process company payroll and collections

                               

nettles consulting network, inc., insert location                                                                                                                           2001 c 2003        

consultant

         consistently utilized in-depth knowledge of sagitta agency management system for insurance agency workflow

 

pinnacle training and consulting, insert location                                                                                                                        1999 c 2001

trainer and consultant

         actively performed afw agency management system on-site training for nationwide independent insurance agencies

         provided procedural consulting services; reviewed and adapted procedures for new agency management system

 

advance management systems, troy, ny                                                                                                                                     1998 c 1999

project manager / trainer

         supervised the full-scale implementation of audit control management system for insurance companies

         collaborated with programmers to complete interfacing for audit system, insurance company mainframe systems, and field audit partner software

         trained insurance company and field auditors on automation system and software

 

ams services, inc., windsor, ct                                                                                                                                                      1992 c 1998

insurance systems analyst

         provided outstanding system implementation and training; transitioned with cisgem technologies team into ams following 1994 acquisition

         proficiently led sagitta implementation efforts in countrywide independent insurance agencies

         scheduled conversion, custom programs, and hardware installation deadlines and consistently achieved targeted goals

         served as on-site trainer for all modules of the automation system including accounting, application, and system maintenance

         assisted company cfo with developing and instituting agency procedures; interfaced with all relevant parties to ensure effective custom programs

~ prior background ~

various insurance agencies, nationwide                                                                                                                                      1977 c 1992        

         performed managerial and administrative functions including commercial insurance account management; comprehensive accounting functions; and execution of marketing and underwriting authority from the insurance company on a captive insurance program

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a insert job title capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include numerous years of evaluating existing systems and procedures and implementing cost-effective software solutions.  i excel at training and developing personnel on new methods of working and have consistently achieved timely conversions with respect to both technology and human resources.  my superior communication and project management skills have consistently proven instrumental in my success and i am highly effective at identifying and addressing client-specific needs.  i have effectively applied my skills and knowledge toward every position i have held and have attained very high levels of client satisfaction.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

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