yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

dynamic communicator • administrative professional • medical support specialist

productive, quality-oriented administrative professional eager to contribute exceptional medical support, office management and interpersonal relation skills toward optimizing operations of a progressive organization.

profile

 

• offer solid and progressive administrative experience, including expertise in medical support, office administration and customer service.
• in depth training in medical coding and billing practices, strong understanding of hippa regulations.
• adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
• demonstrate strong abilities in handling multiple tasks simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• proven ability to maintain the highest levels of patient confidentiality and uphold the medical standard of ethics.

key achievements

 

medical support

• possess a strong appreciation of hippa standards,
• efficiently handle all essential administrative functions, including invoices, billing and filing.
• knowledgeable of medical terminology, patient record maintenance and computer software.

 

administrative support

• background experience in client-focused industries focused on delivering world class customer service.
• strategically handle high-volume phone calls to maximize use of time and resources while meeting client needs.

 

professional experience

 

waitress/bartender o'malleys ocean pub                                                                                                2008

• consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.

 

customer service representative ashley furniture                                                                       2006-2007

• sharp business acumen and experienced in managing broad scope of operations, from file management, answering phones and store inventory to resolving customer services issues and customer financing.

 

waitress/bartender bu's caf                                                                                                           2006-2007

• successfully steered food and beverage sales operations to generate high volume growth and revenue.

 

bartender nick's restaurant                                                                                                     2003-2006

• responsible for providing quality customer service while ensuring client satisfaction.

 

manager/bartender jack's saloon                                                                                                   1996-2003

• effectively hired, trained and directed staff and actively collaborated in operational functions such as payroll, accounting, bank deposit, inventory/stock management, and purchasing.

 

professional education

 

associates degree in medical records university of phoenix3.6 gpa                                2008-2010

graphic arts certification massachusetts bay community college                                               1997-1998

cpr certification