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yyyyyy x. yyyyyy                      7524 35th avenue sw, #n0000 xxxxxx xxxx , xxxx , xxxxx 00000





dynamic team player with degree in communications and solid credentials in web content development/coordination eager to contribute to the success of a progressive organization.




career profile

ø  over four years of successful business background.

ø  proficient in advanced business software applications including ms office suite and quickbooks.

ø  utilized adobe creative suite, dreamweaver, photoshop, flash and html software for assignments in website development, graphic design and uploading to servers and search engines.

ø  knowledgeable in project and event coordination, schedule and calendar management, administrative direction, staff assistance and budgetary issues.

ø  skilled in data management and documentation.

ø  strong background in personnel management and task prioritization.

ø  deliver exceptional customer service in an office setting as well as a retail food service environment, handling and de-escalating client problems/issues.

ø  quickly develop rapport with clientele, enabling clear interaction and understanding of client needs and wants.

ø  well organized multi-tasker with exceptional detail orientation.

ø  provide strong, focused contributions to problem solving and maintain balance in fast paced and high stress settings.

ø  outstanding communication skills with both peers and clients/customers.



professional experience

badgley, phelps and bell, seattle, wa                                                                                      2008 c present

front desk coordinator

         recruited to assume broad-based duties and responsibilities including greeting clientele and making them comfortable.

         facilitate communications utilizing multi-line telephone system for answering incoming calls and transferring as necessary.

         control and maintain appointment and in-house schedules, using outlook to email communications to all personnel.

         utilize microsoft word to manage company correspondence, both internal and external.

         prepare and disseminate meeting and presentation materials.

         oversee mail and deliveries receipt and distribution.


united states navy officer candidate school, newport, ri                                                                        2008

staff member

         originally accepted into ocs for training as a surface warfare officer.

         injury during training required transferring from status of student to that of staff member.

         assigned primary duty of facility maintenance and improvement.

         promoted to section leader to serve as liaison between division officer, for receipt of task assignments, and group members, directing them in tasks to be accomplished.

         followed-up to be sure assigned tasks were met. 

         also assisted with job orientation for incoming staff members.

         utilized ms excel to organize, track and keep supply inventory current.

         acquired secret clearance.


 - continued -


yyyyyy x. yyyyyy

page two



applebee s, oak harbor, wa                                                                                                        2007 c 2008


         utilized customer service skill sets in greeting customers, seating them and efficiently taking drink and meal orders.

         followed-up to be sure customers were pleased with ordered food and drinks, drinks were refilled and customers were well taken care of.

         effectively and discreetly handled any negative customer issues, involving management as necessary.

         awarded apple star to acknowledge designation as employee of the month for february 2008 and fun pin for continuously displaying positive attitude, even in times of high stress in busy environments.

         also received team player pin due to extra efforts expended in support of peers.


wear-tv abc channel 3, pensacola, fl                                                                                      2005 c 2007

master control operator

         charged with comprehensive oversight of all programming and commercials, to assure airing in correct time slots and that quality of all presentations was of highest order.

         of highest priority were commercials for local businesses due to their revenue production for the station.

         worked closely with cameramen, assisting in equipment set-up to assure quality live shots and satellite feeds to be used during news broadcasting.

         kept in close communication with engineers during these times, reporting any difficulties and often troubleshooting fixes/repairs using telephoned-in instructions.


net-smart inc., dubuque, ia                                                                                                          2004 c 2005

web designer/administrative assistant

         in this role, was assigned group of approximately 50+ customers.

         depending on requirements, and in collaboration with graphic designer and programmer, would design site from scratch or use basic existing framework and complete with client-specific input.

         employed dreamweaver and photoshop in developing these websites.

         continuously maintained site, updating when needed.

         utilized banners, animation, image cropping/resizing or changes in color or formats when refreshing site.

         uploaded sites to various search engines.

         as an administrative assistant, served as receptionist for greeting clientele and working with telephone activity.

         oversaw distribution of incoming mail and shipment of outgoing items.

         was tasked with preparation of monthly estimates for website and hardware, and verification and documentation of incoming company profits.

         authored correspondence, including delinquent notices to customers, scheduled meetings and maintained president s calendar.

         for the above assignments, in addition to specialized graphics and design software, utilized ms word, excel and outlook and intuit quickbooks.





northern illinois university, dekalb, il

bachelor of arts, communications media studies, art minor, 2004

3.2 gpa


yyyyyy x. yyyyyy                      7524 35th avenue sw, #n0000 xxxxxx xxxx , xxxx , xxxxx 00000







cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in an administrative assistant or project/event coordinator position and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include a bachelor of arts in communications media studies, with a minor in art, as well as over four years of business background.  to complement this, i possess demonstrated expertise in administration, television production, customer service and client relations, and website design and management, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.








yyyyyy x. yyyyyy












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