yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

career objective                                                                                                                                  

 

results-driven, solutions-focused and goal-oriented operations management professional seeking a rewarding and challenging role within the warehousing and distribution industries.

 

career profile                                                                                                                                      

 

        offer over 23 combined years of progressive experience in supervisory, organizational management, and human resources capacities, including extensive knowledge working with third party labor contracts, multi-brand inventories, and multiple domestic and foreign organizations.

        expert at driving revenue growth, exceeding profit goals, and enhancing overall customer service levels while maintaining a resolute and commendable work ethic.

        exceptional at securing the retention of customers through proactive and intelligent short- and long-term growth and profit objectives, as well as developing new business opportunities for continued marketplace presence.

        highly proficient at seamlessly blending strong decision-making abilities with solid leadership attributes and successful interpersonal relationship-building techniques.

        skillful in setting goals and developing action plans as well as consistently exhibiting exceptional self-reliance toward achieving perfection in all professional endeavors.

        demonstrate dynamic prioritization and time management skills, including quickly identifying and resolving daily problems in a proactive and productive manner while maintaining high quality standards.

        contribute intelligent business acumen and sharp troubleshooting abilities, along with exceptional written and verbal communication skills.

        excel at utilizing wms / tms systems as required to support ongoing business operations.

 

professional experience                                                                                                                   

 

exel, inc., ontario, ca

operations manager                                                                                                           2007 c present

        maintain responsibility for all contractual and/or customer kpi s compliance, including overseeing operational productivity, safety, and human resources performances as well as daily customer interaction.

        successfully participate in the defining and implementation of site-specific goals and strategies with regard to cost modeling activities, as well as skillfully understanding and proactively addressing monthly financial results concerning facility and departmental profit and loss budgets.

        manage workload planning and volume forecasting as well as contributing extensive supply chain business knowledge to influence cost drivers, overall quality, and customer satisfaction while efficiently applying basic operational processes which profitably impact productivity and cost levels.

        recognized with the 2008 first choice silver award for reducing facility-based error rates from 6,327 ppm to 238 ppm resulting in an estimated annual cost savings of over $170,000.

 

additional experience                                                                                                                         

 

cooper tire & rubber company, north american tire division

facility shift manager (2004 c 2006) / inventory manager (2001 c 2003) /

supervisor (1997 c 2000) / processor of materials / assistant supervisor (1985 c 1997)

 

education, business training, and computer knowledge                                                        

 

bachelor of science in business management

university of phoenix

 

empowering leadership for lean • leading with emotional intelligence •

coaching for results • global 8-d • six sigma training •

american management coursework • skills and techniques for managers and supervisors •

skills for effective communication • yale / chase train the trainer program

 

certified to teach forklift safety classes

 

microsoft word, excel, powerpoint • wms • janus • rf • sap • wamos