yyyyyy x. yyyyyy

10200 gandy blvd. north #0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

versatile professional eager to contribute broad-scope experience toward supporting a dynamic organization in maximizing bottom-line performance.

profile

 

• offer solid and progressive project management experience, including expertise within machine operations, fork lift functions, quality control, employee training, and customer service capacities.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• skillful at performing independently or within a team to exceed all operational goals and objectives.
• technically proficient in microsoft office suite, including word, excel, powerpoint, and project 2007.

professional experience

 

toll collector dept. of  transportation                                                                                              2009-present

• consistently ensured delivery of quality customer service vital to sustaining and growing customer satisfaction ratings.

 

administrative assistant susan doucet photography                                                                        2009-present

• actively handle a broad range of operations, including appointment scheduling and customer service.

 

trainer dept. of elections                                                                                                                  2008-present

• effectively train pole workers in safety techniques and proper set up, running and shut down of election machines.

 

machine operator mac dermid inc.                                                                                                                   2008

• utilized extensive knowledge of clean room, safety and housekeeping procedures to ensure compliance.
• tasked with setting up and running slitting machine, while managing quality assurance and production to customer specifications.

 

sales/leasing consultant carman dodge-martin mazda                                                                        2007-2008

• successfully steered sales and customer service operations to generate high volume growth and revenue.

 

rotary die operator wl gore                                                                                                                     2006-2007

• actively served as key member of safety team, enforcing clean room, safety and good housecleaning practices.
• responsible for implementing work instructions, running rotary die machines and correcting quality/production issues.

 

printing press operator printpack inc.                                                                                                   1990-2006

• successfully set up and run 6 and 10 color flexographic printing presses
• consistently followed all iso, gmp s ppe practices and osha requirements.

• sharp business acumen and experienced in managing broad scope of operations, from directing assistants work duties and production operations to quality assurance and training new employee.
• skillfully operated fork lift, successfully loading and unloading material for shipping and receiving.

professional education

project management fundamentals, 2009
intermediate project management, 2009
administrative assistant fundamentals, 2009

delaware tech community college