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yyyyyy x. yyyyyy                                                 4665 trieste drive c carlsbad, ca 92010



productive, quality-oriented professional with versatile background in broad-scope administrative and it functions eager to contribute exceptional business support, project management, training, and interpersonal relation skills toward optimizing operations of a progressive organization.


career profile

ø  over 20 years of relevant it and administrative experience.

ø  career built in wide-ranging facets of automation, database management and process improvement.

ø  expertise in specialty database development, bookkeeping, training and sales.

ø  effective in mac or pc environment.

ø  extensive background in corel paradox and ms access.

ø  adept in aligning it contributions with organizational objectives.

ø  outstanding user service abilities.

ø  capable of providing exceptional network, data collection and it department support.

ø  skilled in customer service escalation service environments.

ø  strong evaluative, assessment and diagnostic capacity.

ø  demonstrated capacity in multiple operating systems and database reconfiguration.

ø  background in effective project management.

ø  contributor in increasing proficiency.

ø  well-organized multi-tasker with strong detail orientation.


professional experience

the angels depot, vista, ca                                                                                                    2008 c present

database manager

       recruited to effectively track time/money donations to facilitate reporting for government grants and financial/annual reports.

       perform extensive data import/export and analysis.

       successfully achieve all compliance standards.


the yoga center, carlsbad, ca                                                                                                     2004 c 2008

front desk/hr training

       improved company productivity and efficiency by delivering quality new hire training in proprietary software.

       responsible for inventory, front desk and boutique duties.


tulare county health and human services, tulare, ca                                                                    1998 c 2008

user support analyst/mis department

       initially recruited in program development, achieved rapid promotion to it department as user support analyst.

       evaluated data collection methods in regard to user needs.

       facilitated production of grant/compliance reports.

       spearheaded data collection improvements including customizing methodologies to specific departments.

       organized help desk user support.

       designated to train users in either individual or group settings.

       supported managers and it department.

       played key role in organizational transition from corel to microsoft.

       effectively exported hundreds of databases from paradox to ms access while maintaining data integrity.




reedley college, reedley, ca

associate of arts


college of the sequoias, visalia, ca

information technology database management

yyyyyy x. yyyyyy                                                 4665 trieste drive c carlsbad, ca 92010







cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in a database management/administrative capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include over 20 years of relevant it and administrative background in the non-profit and governmental sectors.  to complement this background, i possess demonstrated expertise in database development, upgrading, data import/export, bookkeeping, training and sales, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.









yyyyyy x. yyyyyy












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