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Operations Management

Well-rounded and dependable professional with 20+ years experience seeks new challenge

 and opportunity to apply consummate skills to optimize operations of a dynamic organization.

   Business Operations

   Project Management

   Financial Planning

   Strategic Planning

   Sales Management

   Maintenance Services

   System Implementation

   Fleet Management

   Human Resources

   Personnel Management

   Leadership and Training

   Customer Service

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Professional Profile                                                         

Ø  Escalate business development through exceptional operations management, project management, and strategic planning which increases productivity and revenue growth; consistently meet and exceed goals and objectives

Ø  Results-driven leader who positively motivates team players and has experience in supervision, recruitment, and training

Ø  Communicate technical and complex information easily and concisely; ensure excellent customer service

Ø  Organized and detail-oriented; proficient in translating individual needs into responsive, concrete solutions

Ø  Self-motivated team player who offers a solid track record based on professionalism, thoroughness, and dedication

Ø  Advanced skill in Microsoft Office programs

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Employment History                                                          

Copart Inc.                                                                                                                     2004 C 01/2011    

Regional Manager Arlington, WA                                                                                 2006 C 01/2011

   Boost business by directing all operational processes and implementation; develop strong seller and vendor relationships and oversee human resources, financial results, and vendor negotiations

   Spearheaded initiative to open auctions up to the general public; increased revenue and expanded clientele

   Key player who manages 6 yards in the pacific northwest including Washington ad Montana

General Manager Columbus, OH                                                                                      2004 C 2006   

   Team Leader who managed all business operations and processes from assignment to final settlement with the seller

   Launched expansion of the yard which doubled yard capacity and increased productivity


Branch Manager                                                                                                                 2001 C 2003

United Rentals Inc. Bloomingdale, IL

   Demonstrated superior leadership skills while overseeing business operations, facility, fleet management, and sales staff

   Successfully reduced rental costs by $400K in 2002 including fleet depreciation cost of $120K and delivery cost reduction of $150K

   Played key role in reducing controllable assets, increasing dollar utilization, and reducing annual bad debt expenses

   Essential member who managed $3.5M in controllable assets

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Previous Employment                                                           

Budget Group Inc. ▪ Chicago, IL                                                                                         1989 C 2000

Yield Manager/City Fleet Manager/Chicago Local Market/General Manager

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Education and Professional Development                   

General Studies, Valencia Community College Orlando, FL


Additional Training

Achieve Global: a series of management workshops

Putting People First: customer service seminar







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