Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ (xxx-xxx-xxxx ~ abc@xyz.com

 

                                       Profile                                     

15+ years of recognized ability to thoroughly research, plan, map and review the ongoing development of corporate education, training, and communication. Skilled in liaising with corporate organizations and other stakeholders regarding eLearning programs and instructional design services for large corporate clients. Prime expertise in the areas of thought leadership, solution architecture, new business development, and business acumen.

eLearning / Distance Learning	Technology-enabled Communications
Knowledge Management Systems	Online Training Initiatives
Corporate Curriculum Design          Instructional and Training Management          Business Development Strategies	Client Relations / Support          Leadership & Teambuilding          Account Management & Review

 

                                    Career Path                                  

 

Managing Director, Learning Services

Technicolor Enterprise Services C Atlanta\Alpharetta, GA, 2001 -- 2008   

-        Met the communication and corporate training needs of significant clients such as BMW, Volvo, VW, Housing Authority Insurance Group, and Royal Bank of Canada (RBC).

-        Synergized and managed services attached to the development of a competency center; ensuring services are provided holistically and adequately resourced at corporate level.

-        Acted as a focal point for clients, ensuring coordination and harmonization of distance learning and digital asset management policies, satellite-delivered distance learning, and web-based delivery of communications, and training.

Key Accomplishments:

*         Conferred with the Federal Reserve to define specifications surrounding implementation of innovative learning and communication structures including the option of enterprise-level LMS.

*         Enhanced the training experience with the design and reveal of CPE (Content Publishing Engine) a video-focused, web-based authoring platform. 

*         Launched Enterprise Video Communications, a solution platform including content authoring, studio integration, content delivery, and network management.

 

Vice President, Strategy, eLearning and Knowledge Management

iXL C Atlanta, GA, 1999 -- 2001   

-        Conferred with clients to survey and identify eLearning and knowledge management system needs based on projected production processes, changes, and other factors.

-        Directed the success of eLearning and knowledge management support staff.

-        Consulted with clients on the necessary specifications for launching corporate online universities, and the efficient inclusion of multimedia development toolsets into traditional corporate training settings.

Key Accomplishments:

*         Contributed significantly to the design of FedEx s online university focused heavily on customer service initiatives.

*         Utilized Autonomy software while constructing a knowledge management system for Nomura Securities.

*         Strategy Lead and collaborator with Cisco IBSG in building their eLearning ecosystem.

 

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Senior Consultant

IBM Global Services, C Atlanta, GA, 1995 C1998   

-        Consulted upon the success of the Global Services Group; integral member and contributor to group growth to 200 consultants; obtained Instructional Design certification.

-        Delivered stellar client relations leading to reputation as exceedingly able to handle projects with proper execution from conception to completion.

Key Accomplishments:

*         Integral Project Lead and directly responsible for recognition of $1MM due involvement in the design and launch of Norrell s online training platform.

*         Recipient of the IBM Golden Circle Award for stellar management of the online training system development for Adventis.

*         Secured multi-year engagements based on success as Project Lead for previous Riggs and Barnett bank projects.

*         Consistently awarded the highest rating of 5 on customer satisfaction surveys.

 

*** Managing Director of eLearning for Dynamic Resources, Inc. ***

 

                                     Education                                    

 

Bachelor of Science in English - Towson State University                                                                               

• Magna cum laude

 

Master of Arts in Geographic Information Systems - University of Georgia

• University Fellowship (Top 5% of Grad Students)

 

Doctor of Philosophy in Economic Geography - University of Georgia                 

• University Fellowship

 

                                    Publications                                 

 

-        The Argument -- and Architecture -- for Skills Management. Chantico Publishing, 56 pp. (1997)

-        The Quest for Knowledge Management: Building a New Service Organization.

Chantico Publishing, 50 pp. (1997)

-        Multimedia and the Web from A to Z, 2nd Edition, with David Leonard, Oryx Press. (1998)

-        Knowledge Management Applications for Natural Language Processing. Information

Management Forum, 20 pp (2002)

-        From Learning Management to Workforce Analytics. Information Management Forum, 18 pp.(2004)