yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                 (xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

objective

driven leader eager to contribute dynamic marketing, sales, business development, operations, strategic planning, relationship building and communications skills in a challenging assignment.

career profile

ø  b.a. communications.

ø  over five years of successful business experience.

ø  expertise in all facets of sales and marketing.

ø  well-developed entrepreneurial abilities.

ø  award winning performer for enterprise rent-a-car.

ø  strong experience in all aspects of unit operations.

ø  knowledgeable in staff direction and motivation.

ø  record of progression to assignments of increasing responsibility.

ø  accomplished leader, networker and manager.

ø  background in presentation delivery to key decision-makers.

ø  deliver exceptional customer service on a consistent basis.

ø  top sales producer.

ø  expertise in all facets of effective marketing plan development and implementation.

ø  solid background in client relations and account management.

ø  consistently meet/exceed challenging business objectives.

ø  proven accomplishments in building market share and recognition.

ø  well-organized multi-tasker with strong detail orientation.

ø  proficient in advanced business software applications.

professional experience

enterprise rent-a-car, san diego, ca                                                                                         2006 - present

assistant manager

       promoted to first manager position after only ten months with company.

       achieved highest level of efficiency/reliability with multi-million dollar government account, with enterprise becoming preferred provider.

       establish and maintain multiple business relationships.

       maintain currency in industry developments.

       plan and execute marketing plans focused towards local business, professionals and community members.

       recruit, develop and supervise staff to consistently perform at promotable levels.

       aid branch manager and area manager in relationship with local dealership to be sole provider for rentals.

       designated as team member for airport site during peak volume and participated in 2000 cars on rent, a record event in 2006.

       contributed to unit ranking 1st of 40 branches for 1st quarter of 2009.

       1^st of 21 assistant managers qualifying for bonuses based on growth, income and minimizing costs in 2008.

       1^st of 19 in branch matrix, based on growth, income/sales, profits and esqi (customer satisfaction), 2008.

       ranked in top 3 (of 21 assistants) 12 times (based on growth and income) (2007-2009).

       expanded revenue $35/car and profits $96/car and growing fleet 2% during current recession (4/2008-1/2009).

       achieved 89% three-month average esqi* and 84% six-month average esqi (2008-2009).

       recipient of esqi cup for highest three-month average of 89% (12/2008).

       won esqi performance award (highest esqi combined w/ increase in income over prior year) (12/2008).

       expanded branch 26% in one month (7/2008).

       met/exceed corporate level of esqi 32 of 36 months.

 

 

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san diego padres, san diego, ca                                                                                                 2004 - 2006

event crew member

       aided in launch of new park.

       delivered consistently exceptional customer service.

 

santa barbara ymca, santa barbara, ca                                                                                       2001 - 2003

team member, am/pm programs

 

 

 

education

university of california santa barbara, santa barbara, ca

b.a., communication, interpersonal communication emphasis, spanish minor, 2003

 

ucsb communication association

external vice president, 2001-2003

contribute in event organizing, marketing, student networking and relations with local businesses and professionals

 

ucsb field hockey team

team member and captain, 2001-2003

played key role in organizing school inaugural spring tournament

 

santa barbara city college, santa barbara, ca, 2000-2001

g.e., communication degree prerequisites

phi beta kappa