xxx-xxx-xxxx yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
yyyyyy x. yyyyyy
highly proficient, quality-focused director of operations/assistant controller in the hospitality industry, eager to contribute expertise toward actively supporting a dynamic organization in optimizing performance.
ø offer progressive experience in financial management, with comprehensive customer service and operational management background.
ø entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning/coordination and budget administration.
ø effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.
ø proactive leader who successfully trains/develops, mentors and leads top-performing teams committed to providing superior service.
ø dynamic communication, presentation, relationship building and problem-solving abilities.
ø excel at interacting with broad populations including senior management, staff, clients and external contractors.
ø fluent in english and hindi.
holiday inn express - san jose, ca 2006-present
director of operations / asst. controller
contribute dynamic leadership skills in managing daily operations, room sales and occupancy, while ensuring strict compliance with all hotel policies and state law.
cost-effectively allocate, administer and maintain budget; oversee income, expense ledgers, hotel expenses and inventory.
proficiently prepare daily banking and reconcile monthly bank statements, with strong focus on accuracy, completion and timeliness.
spearhead diverse administrative activities including staffing, training and performance evaluation.
actively mentor and motivate staff, playing an instrumental role in the development of top performing team members.
identify, develop and implement targeted sales and marketing strategies, instrumental to boosting performance.
prasad loans, inc. - vallejo, ca 1995-2008
president/chief executive officer
applied sharp business acumen toward defining/executing policies to boost overall operational performance.
effectively supervised all aspects of daily operations ranging from preparing monthly company reports and filing annual reports to human resources administration and training.
built and established key relationships and liaised with banks and lenders to implement new loan programs.
conducted comprehensive review and analysis of company performance reports on weekly basis and handled changes to successfully generate more revenue.
collaborated directly with cfo to analyze business performance and financial standings and identify strategic plans to enhance productivity and efficiency.
intuit inc. - menlo park, ca 1990-1995
credit and collections analyst - improved regional collections from $20m to $120m.
ba, business administration and management - belford university (austin, tx); graduated with honors
ba, business studies - fiji institute of technology (fiji); graduated with honors
member - lions club; member - california assoc. of mortgage brokers; soccer coach - ayso
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