yyyyyy x. yyyyyy    

0000 xxxxxx xxxx , xxxx , xxxxx 00000

phone: (xxx-xxx-xxxx

abc@xyz.com

objective

 

quality-focused management professional eager to contribute extensive talents toward supporting a dynamic organization in optimizing bottom-line performance.

value offered

 

         exemplary blend of team-building, staff leadership, communication, and interpersonal skills.

         exhibit a constant focus on budget compliance to optimize cost control and profitability.

         forge, nurture and maintain effective client and vendor relationships.

         proficiency in spearheading all aspects of operations management spanning sales, marketing, event planning/management, quality control, and customer service.

         solid experience in forecasting, decision-making, contract negotiations, and process improvements.

professional experience

 

palace entertainment, big kahuna s waterpark, destin, florida, 2008 to present

director of food and beverage

• championed production of $10m in seasonal revenue as key member of management team.
• boosted per cap spending while exceeding budget expectations pertaining to labor control, product cost, and operational expenditures.
• applied dynamic leadership talents toward managing 70 international staff members, consistently emphasizing customer service and operational excellence.

 

sodexho, cincinnati and louisville zoo, 2003 to 2008     

general manager  

• increased sales in excess of $3.4m and per cap spending with declining attendance.

• successfully led and developed a diverse team including 5 managers and 100 staff members.
• instrumental in gaining a contract extension due to quality standards and daily client interaction.
• efficiently managed food service operations including concessions, coordination of catered events, and financials.
• accurately administered and monitored capital budget of $550k with a focus on improving food service and introducing several new concession locations.
• successfully increased per cap spending 32% from previous food service provider.

 

sodexho, canobie lake amusement park, salem, new hampshire, 1999 to 2003

assistant general manager

• spearheaded catering department, generating sales of $1.5m within 100 days including events ranging from 50 to 10,000 guests.

• strategically directed retail operations for 18 food stands, 2 restaurants, and 15 mobile sites, achieving sales revenues of $8m in 100 days.
• exhibited exemplary leadership talents in hiring, training, and scheduling approximately 200 seasonal employees.

education

 

a.s. degree in business management, university of cincinnati