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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
bachelor s degree candidate eager to contribute social service skills as well as strong non-profit experience and health service talents toward actively supporting an employer in maximizing performance.
profile
- offer hands-on experience and academic expertise within healthcare psychology, non-profit organization and client service capacities.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, patient/client services interaction both in person and via telephone.
- skillful at performing independently or within a team to exceed all operational goals and objectives.
- offer theoretical and applied knowledge in general psychology, child/adolescent development, research methods, psychology of adjustment, social psychology, abnormal psychology, and personality theories.
professional experience
crisis clinic phone operator 2008-2009
- consistently provided advice and guidance to local community on all crisis situations.
- successfully guide callers to formulate a plan of action, reach acceptable resolution or come to terms with crisis.
peer mentor 2009
- responsible for mentoring 20 freshmen during the transition from home/high school environment to university experience.
- actively create welcoming atmosphere for incoming freshmen as they acclimate to a new environment.
- successfully provide tutoring and academic guidance to ensure students keep up with study pace.
work experience
game crazy 2007-2009
shift leader
- successfully steered sales operations to generate high volume growth and revenue on behalf of company.
- effectively trained and directed personnel staff and actively collaborated in operation functions such as new employee training, evaluating performance and providing guidance/mentoring.
country cousin restaurant 2005-2007
waiter
- consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
professional education
st. martins university lacey, wa anticipated graduation may 2009
bachelor s of science in psychology
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