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yyyyyy x. yyyyyy                                     

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx [hxxx-xxx-xxxx [c]


country of citizenship:   usa

social security number:  xxx-xx-xxxx

veteran: u.s. marine corps reserve


vacancy announcement #:




i am highly interested in being considered for the (here, lawren, you would insert the name of the position as it is posted, i.e. marketing management, human resource management, sales position, etc.) position available.  with a master of arts degree in human resources, a bachelor of arts degree in political science, and extensive marketing, operations and personnel management background, i believe i can make a positive contribution in this position.  to acquaint you with my qualifications, i am submitting my resume.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying document, i have been serving in numerous management and supervisory roles over the past ten years, including managing principal, community business development executive, sales account manager, account manager, account representative and development manager, as well as an independent insurance broker.  these assignments required management of business development, sales and account management, and organizational personnel functions, including training.


in my current management position, i am charged with comprehensive oversight of company operations functions, from formulating policies to managing daily activities, to all human resource functions.  i establish and evaluate all office procedures with an eye toward improving efficiencies and effectiveness.  further, i oversee all staff and personnel issues, including recruiting, training and mentoring.  directing the organization s financial and budget activities also falls into my area of responsibility as does development of exemplary customer relations.


in a prior assignment, i was tasked with increasing the student population at bethel university, memphis, tennessee, in support of budgetary parameters and needs.  this required employing marketing and promotion skill sets and strong interaction capabilities with contributing businesses and individuals.


to complement my successful professional background, i also served as an adjunct professor at bethel university, enjoy membership in the society of human resources, the american society training and development, national association healthcare services executives and was a two-term president of the memphis college consortium. 


as an employee, you will find me to be an enthusiastic and disciplined team player, with proven abilities in motivating teams, as well as a clear and effective communicator, committed to supporting you in achieving your objectives through superior performance.  i welcome the opportunity to meet with you at your earliest convenience, and look forward to interviewing with you in the near future.




yyyyyy x. yyyyyy




yyyyyy x. yyyyyy                                     

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx [hxxx-xxx-xxxx [c]


country of citizenship:   usa

social security number:  xxx-xx-xxxx

veteran: u.s. marine corps reserve



vacancy announcement #:




core competencies

strategic and tactical planning, business plans/projections, client/vendor relations, new business development, sales and marketing, program development, contract negotiations, new hire recruitment and training, staff management, performance/operations measurement, team development,  policy/procedure formulation, public speaking, public relations, revenue growth, fund raising support development




professional experience

october 2009 - present

c- suite consulting llc        

memphis, tn

hours per week: 60

salary: $45,000 commission draw

supervisor: board of directors (self-employment)  901.372.1040   may contact


managing principal member (tax preparation)


employ highest degree of accuracy in reviewing all tax and financial statements, sales reports and other data to measure productivity and achievement of quotas/goals to give direction to actions aimed at reducing costs and improving products/services. charged with pivotal management role for organization, including determining policies and procedures as well as goals and objectives; when necessary, deploy management and staff in support of activity.  focusing on operations function, facilitate all financial and budgetary actions to maximize investments and increase efficiencies. 


tasked with direct oversight of all business development as well as financial services, including for those entities involved with service production, sales, pricing or distribution, client relations, accounting or employee development.  work closely with other staff in planning and directing all sales promotions.  provide decisions on types of services to be sold, and, based on customer forecasts, set price and credit terms. 


in human resource and administrative roles for organization, provide comprehensive operational management of staff through development of schedules, assignment of specific responsibilities, and formulating policies/procedures to improve efficiencies and performance.  determine staffing requirements and hire new personnel as needed; handle all purchasing and other administrative services.   



page 1 of 5


yyyyyy x. yyyyyy                                                         vacancy:                                                       page 2 of 5   


august 2008 c december 2009

bethel university

memphis, tn


adjunct professor


in this role, teaching experience and coursework catalog included business ethics and legal environment, human resources management, issues in management, marketing and intro to business.


august 2004 c september 2009

bethel university

memphis, tn 

hours per week: 40

salary: $43,000

supervisor: carolyn flood, 731.352.2551                  may contact


community business development executive


hired by university to grow student enrollment and associated revenues for main memphis campus.  created annual business plan/projection and facilitated team development to include professors and university executive management.  developed systems to monitor enrollment and revenue growth performance.  during first 90 days of employment in 2004, saw increase in student enrollment of 25%; during 2005-2006, posted 50% increase against quota of 20%.  in 2005, reached 138% of recruitment goal, positioning campus for 100% class obtainment in 2006.  revenues for 2006, 2007 and 2008 were $2.5mm+ based on 200%+ increase in university student enrollment.


reached 100% of recruitment and campus enrollment budget and income projections, averaging $792,000 in revenue per quarter.  established articulation agreement between mid-south community college, west memphis, ar, and bethel university in 2009, expanding database for enrollment exceeding 1200 students.


additionally, was tasked with staff recruitment/training and to develop performance indicators.  successfully managed this assignment, becoming largest student and success program within four years.  directed focus group on state-wide corporate recruitment and business development.


developed outreach program to community, building network of senior-level corporate innovators with interests in supporting fund raising activities of university.  this memphis bethel prospect-pipeline grew to 300 companies and 2,500 potential students during tenure.  also, hosted lunch and learn educational development sessions for prospective fund raising associates and hired success program rookie of the year, 2005 and 2006.







yyyyyy x. yyyyyy                                                        vacancy:                                                         page 3 of 5  


february 2004 c august 2004

rhodes-lauck reprographics

memphis, tn 

hours per week: 40

salary: $28,000 + commission

supervisor: david ambrosia, 901.332.6784               may contact


sales account manager


focused on management of capital equipment sales and leasing.  utilized direct mail, cold calling, telemarketing and networking tools to develop client base.  in fewer than 60 days, sold $27,000 in equipment, with copiers producing a 48%+ profit margin.  in managing accounts, determined services to be sold and set prices and credit terms based on customer demand forecast.



june 2002 c january 2003

transportation leasing corporation

memphis, tn 

hours per week: 40

salary: $43,000 + commission

supervisor: rachel johnson, diana hofstadter, 877.248.8360         may contact


account manager, human resources leasing outsourcing peo


responsible for hr outsourcing sales.  for risk managers, performed risk assessments and assisted in performing risk assessment for prospective clientele.  played key role in streamlining request for proposal process, thus reducing delays in providing customer and prospect quotes.  supported increase in company market approval and positive image through redesigning and rebranding marketing materials. 




november 2002 c august 2006

ucl financial independent

memphis, tn 


enrollment agent


november 2001 c august 2002

ucl payday-paycor

memphis, tn 

hours per week: 40

salary: $22,000 + commission

supervisor: stephanie mattidy, 800.381.0053           may contact

yyyyyy x. yyyyyy                                                        vacancy:                                                         page 4 of 5



account representative



serving in both roles, provided advisement on and sold payroll outsourcing services.  secured new account base by performing b2b cold calling and telemarketing.  additionally, developed network of cfos and cpas as business development sources.  for families as well as business owners, developed personal planning scenarios involving 401(k) and mutual funds and insurance risk and financial needs assessments.




november 2000 c august 2001

gevity hr (trinet)

memphis, tn 

hours per week: 40

salary: $43,000 + commission

supervisor: carol twist, 941.748.4540          may contact


development manager


for this human resources venture, performed sales and management of hr outsourcing accounts.  awarded vice presidential recognition for exceeding quarterly goals.  recognized by ceo of company with invitation to participate in day with the chief due to exemplary sales of consultative services to medical and technology market.   featured in corporate newsletter and training manual as example of performance excellence; noted for innovative sales techniques, networking and helping company meet business initiative agenda and sales goals.




january 1997 c october 2000

independent broker life insurance

memphis, tn 

hours per week: 40

salary: commission

supervisor: n/a c self-employed



agent employee benefits enrollment/sales


grew market share in targeted segment due to expanding sales through use of networking, direct mail campaigns and referrals.  represented met life, 1997-2000, and aig june 2002-2007.  hosted financial planning seminar at the university of tennessee, memphis, for student national medical association and pharmacy association.


during 1999-2003, was agency services brokerage wholesaler for disability, life and mutual funds.




yyyyyy x. yyyyyy                                                             vacancy:                                                      page 5 of5  




webster university, millington naval air campus, millington, tn

master of arts, human resources, 2008

3.5 gpa, 36 credits


le-moyne-owen college, memphis, tn

bachelor of arts, political science, 1990

131 credits





licensed insurance agent, life & health, 1997-present

state of tennessee, #776553




professional development

estate and trust planning workshop

equity index annuities

health insurance

life insurance principles

spin selling

consultative selling

financial needs assessment planning





society of human resources

american society training and development

national association healthcare services executives

memphis college consortium two-term president, 2006-2008




military experience

united states marine corps reserves, eight years, honorably discharged




professional achievements and awards

achieved team player of the year for the success program campus wide

ranked in the top two campuses 2005-2008

achieved bethel college number one campus ranking 2005,2008

recruited and hired rookie of the year 2006 (erika madlock conley)

achieved business development executive of the year 2005 (natalie hampton)

achieved 2008 team player of the year award for recruitment and development activities


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