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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •



versatile business professional eager to contribute broad-scope administrative support experience toward supporting a dynamic organization in maximizing bottom-line performance.




  • versatile professional offering solid and progressive administrative support experience, including expertise within business development, administrative operations and customer support capacities.
  • in depth experience in client-focused industries focused on delivering world class customer service.
  • skilled at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
  • recognized as detailed-oriented professional with a proven commitment to confidentiality and integrity.
  • technically proficient in microsoft office suite, including excel, word and outlook.


professional experience



senior traffic coordinator comcast spotlight                                                                              1991-2009

  • sharp business acumen and experience in managing broad scope of operations, from performing month end billing duties and handling all business correspondence to answering phones and managing files.
  • successfully coordinate full cycle of client contracts, including inputting client contracts into computer system, scheduling client contracts, communicating deadlines to sales staff via memos, and running daily verification reports.
  • awarded employee of the year for the creation of the pittsburgh hard interconnect; 2 time recipient of traffic employee of the year.


deli clerk giant eagle                                                                                                                   1991-1997

  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.


receptionist emd associated                                                                                                        1990-1991

  • effectively managed a broad range of administrative tasks, including handling high-volume phone line, preparing all documentations, managing data entry operations, and scheduling client appointments.


data entry clerk silver star meats                                                                                               1988-1990

  • tasked with entering all orders into the computer system, generating detailed invoices and supporting staff in all administrative functions.


professional education


community college of allegheny county pittsburgh, pa                                                              1985-1987

associates of science in business management






yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •










hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a [insert job title] capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include experience in administrative support, business development, administrative operations, and customer support capacities. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization, administration, and relationship management skills.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.







yyyyyy x. yyyyyy

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