xxx-xxx-xxxx (h) or 414-870-5315 (c)
veteran systems administrator
a results-driven, customer-focused, articulate and analytical technical support/management professional who can think out of the box . strong in design, process, and problem solving skills. proficient in numerous hardware and software platforms as well as database analysis and design. skilled in developing business plans, development policies, requirements specifications, user documentation, and architectural systems research. strong written and verbal communications. interested in a challenging technical career in an it support and leadership environment.
- system architecture - vendor relations - multiple platforms
- software development - data analysis - program development
- technical support - systems integration - asset management
- process improvement - project management - technology integration
- capacity planning - disaster recovery - feasibility studies
ø successfully installed, configured, and maintained multiple ibm pseries servers resulting in increased productivity and reduced overhead costs. (harley davidson)
ø received team spotlight award for outstanding performance. (harley davidson)
ø actively managed a major server technology refresh resulting in a large-scale increase in efficiency and productivity. (houghton miffin)
ø successfully troubleshot and performed aix kernel tuning to help dba s with performance issues. (harley davidson)
ø strategically implemented and designed mac server solution using various technologies including xsan, xserve, and x-raid. (houghton miffin)
ø strategically led engineering divisions transition initiative from sg/irix based system to solaris/sun based system with 15 months while maintaining 99% server uptime. completed project under budget as well.
ø implement software development life cycle policies and procedures.
ø able to reduce it costs for organization by at least through in-depth knowledge of efficiency best practices.
ø manage and support multiple projects.
ø design and write new software components.
ø redesign existing components by analyzing and identifying areas for improvement.
ø integrate internal and external components for successful deployment.
ø test new components and troubleshoots if necessary to find solutions.
ø obtain and manage customer requirements.
ø effectively analyze, design, and engineer databases and web user interfaces.
ø maintains systems by monitoring and correcting software defects.
ø possess technical and operational documentation expertise.
ø work closely with other staff, such as project managers, graphic artists, systems analysts, and sales and marketing professionals.
ø consult clients/colleagues concerning the maintenance and performance of software systems and asking questions to obtain information, clarify details and implement information.
ø problem-solving to meet the needs of the project
ø possess strong organizational and analytical skills.
ø highly adaptable in quickly changing technical environments.
ø operating systems: sun solaris, ibm aix, sgi irix, mac os x server, redhat linux
ø programming languages: unix shell scripting, c programming
ø software administration: nim, hacmp/xd, csm, jumpstart, veritas storage foundation (vxvm, & vxfs)
ø hardware administration: hmc, ibm pseries, sunfire, sun ultra enterprise, emc clariion/symmetrix, ethernet
ø applications: control-m, legato networker, tsm server, apache, websphere, samba, sharity, sun xvm virtualbox, vmware.
education & certifications
harley davidson motor company 2006-present
position: unix system administrator
- primary responsibilities include server management, disaster recovery and restoration protocols, systems integration initiatives, monitoring and analyzing various data, troubleshooting and performance enhancements, as well as comprehensive systems administration tasks.
houghton mifflin harcourt 2003-2006
position: system engineer (tier iii)
-primary responsibilities included comprehensive management of technology based systems, negotiating various software and vendor contracts, support of user expansive user-network, staff management and leadership, maintenance and support of multiple applications and platforms, as well as expansive database design and implementation.
syrex systems solutions 2001-2003
position: systems engineer
- primary responsibilities included the design and implementation of engineering departments transition, a wide array of solaris-based support functions, installation and maintenance of various systems, as well as monitoring and resolving customer tickets to ensure rapid response time.
professional control corporation 1999-2001
position: systems engineer
- primary responsibilities included multiple network management, installation and support of various technology platforms, design and support of sun ray solution, as well as firewall configuration and installation on sgi servers.
ø m.a. c organizational management (pending), ashford university
ø b.s. c individualized studies, charter oak state college
ø technical diploma c small business training, milwaukee area technical college
ø a.a.s. c supervisory management, milwaukee area technical college
ø a.a. c general studies, winona state university
ø microsoft certified systems administrator (mcsa)
ø microsoft certified professional (mcp)
ø citrix certified administrator (cca)
ø osha 10-hour general industry certified
ø sun certified system administrator (scsa)
- member, education society, institute of electrical and electronics engineers (ieee)
- member, american management association (ama)
name here of recipient
name here of company
dear recipeint name:
recent research into company name prompted me to immediately update my resume for your review. based on my knowledge of this company, i am very interested in interviewing for a program/project management position. i offer several years progressive advancement in systems integration in the technology sector, most recently as a unix system administrator. i am skilled at increasing performance through operational and procedural efficiency practices. i have worked as a technical expert in various forms within the software and technology industry so i am accustomed to managing others as well as developing and implementing best practices models to increase efficiency and revenues. i offer several years of formal training as well as progressive advancement within companies due to excelling at responsibilities and making significant contributions to company growth.
i am an exceptionally hard worker and consider myself a strong team player. my enthusiasm comes from working directly with products and streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers. i am also capable of assimilating into a new environment easily and feel that i could quickly become part of your team. i enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. i am selectively seeking a company who is on the cutting edge of the technology sector.
after your review of my resume, i hope you will agree that this would be a mutually beneficial arrangement. i plan to call you early next week. at that time, i can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting. please contact me sooner if you wish to talk before then. i look forward to speaking with you.
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