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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ xxx-xxx-xxxx ~ abc@xyz.com
results-driven retail/operations manager
profile of qualifications
ø offering over 15 years successful experience in retail operations, progressing to full-scope store management and p&l accountability; excel in defining, developing and implementing policies, procedures and standards to optimize bottom-line performance
ø broad human resource background; successfully hire, train, develop, and direct high-performance supervisory and support teams and proactively schedule staff and manage labor to control costs, maximize use of resources and attain high retention levels
ø well-versed in inventory control, warehousing, shipping, and receiving as well as facility maintenance
ø effectively execute proactive merchandising plans to drive sales growth
ø proficient in loss prevention and cash management
professional experience
circuit city 1993-2009
operations manager
promoted to steer store operations, with full p&l accountability
strategically control inventory to maintain optimal stock levels/product mix while containing overhead costs
effectively train, develop and lead customer service supervisor and associates as well as product flow team members to maximize productivity, efficiency and profitability
consistently ensure compliance with store/company standards and merchandising plans
oversee efficient shipping and receiving of merchandise as well as building maintenance
merchandising manager
facilitated store merchandising standards for cds, dvds and gaming products
customer service supervisor
led the training of customer service associates and oversaw front counter, cash management and closing procedures
warehouse stockperson
proficiently assisted customers with merchandise pickups, supported shipping/receiving operations and loaded/unloaded weekly replenishment trucks; stockpicker certified
prior background
senior tester, kollsman inst. co. (printed circuit boards; testing/troubleshooting/wiring)
aircraft electrical
systems specialist,
united states air force (aircraft electrical systems)
professional development/training
aircraft electrical systems specialist; usaf technical training school, chanute afb; 736 hrs
aircraft electrical technician course, usaf
nco management orientation course, usaf
high reliability soldering course, usaf; 60 hrs
community activities
volunteer,
local youth baseball and football
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ xxx-xxx-xxxx ~ abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in retail management, and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, i ve built a successful, progressive career with circuit city over the course of 15+ years, culminating in the position of operations manager for a high-volume store, where i held full p&l accountability. i offer you solid experience in all areas of retail operations, from staffing/training/ supervision, sales, customer service, and loss prevention through merchandising, inventory control, shipping/receiving, warehousing, and facility maintenance. i am able to consistently steer operations to maximize productivity, efficiency and profitability, and possess dynamic decision making and leadership abilities.
as an employee, you will find that i can deliver both immediate and long-term results for your company, and that i am a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your operations, and look forward to interviewing with you in the near future.
sincerely,
leo belanger
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