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Yyyyyy x. yyyyyy                                     0000 xxxxxx xxxx , xxxx , xxxxx 00000




Career Objective                             

Results-driven leader eager to contribute dynamic analytic, leadership and management skills toward actively supporting a progressive organization as a key staff member



Ø  Offer approximately 13+ years progressive experience in a wide array of environments with a comprehensive management background

Ø  Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity and efficiency

Ø  Proactive leader who successfully recruits, trains/develops, mentors, and leads top-performing teams committed to providing superior service

Ø  Exceptional ability to research and evaluate industry trends and competitor products and use findings accordingly

Ø  Dynamic communication, presentation, relationship building, and problem solving abilities

Ø  Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients


Professional Experience                



Commerce Bank                                                                                                            2004-Present

Chief Operation officer

  Contributed dynamic leadership skills with full accountability for effectively running daily operations with a focus on executing all aspects of marketing an management for Commerce Bank, one of the largest credit banks with $5.5B in assets

  Proficiently develop and execute financial and customer service strategies supporting enterprise-wide operations.

  Effectively plan, coordinate and facilitate functions to optimize productivity, efficiency and quality, with a strong focus on the implementing innovative marketing and advertising promotions.

  Spearhead diverse management functions ranging from workflow planning, policies/procedures development, and technology-driven solutions implementation.


Retail Service                                                                                                                1999-2004

Managing Director

  Maintained full accountability for executing monthly sales and marketing plans while ensuring that company directives were consistently achieved.

  Diligently supported the design, development and execution of the private label credit card business.

  Actively negotiated and liaised between America s leading retailers, including Best Buy, Neiman Marcus, and YUM.

  Analyzed and reviewed work product and general operations to effectuate loss prevention issues and ensured that superior customer service was also provided.


Prior experience


Rafedia Medical Center - Nablus, Israel                                                                           1995-1998

Operation Chief


Education & Training                       


MBA, Columbia Graduate School of Business, 2007                               

M.S. International Economics &  Management, St, Petersburg University, 1994

Harvard Institute Certificates: Team building skills (1996), Human resources (2000), an E-commerce (2005).





Yyyyyy x. yyyyyy                                     0000 xxxxxx xxxx , xxxx , xxxxx 00000








Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking to a challenging position and am submitting my resume for your review.  In advance, thank you for your time and consideration.


From leading high performance teams and facilitating superior client servicing to reducing operating costs and executing proactive processes/procedures, I have continually excelled in maximizing performance as a proactive leader.


I excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results. 


As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.







Yyyyyy x. yyyyyy


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